Home›Virginia›Norfolk City County›HARBOR'S EDGE
A+
Excellent

HARBOR'S EDGE

ONE COLLEY AVENUE · NORFOLK, VA 23510

7572330475 · Non profit - Corporation

33 beds28.9 residents120 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HARBOR'S EDGE receives an overall staffing grade of A+ (Excellent). With 6.3633 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 2.47 HPRD above the national average.

Weekend staffing drops significantly — dropping 28.22% compared to weekdays. The facility uses a moderate level of agency staff (13.66% of hours), suggesting some reliance on temporary workers.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

⚠️Weekend staffing drops 28.22% — significantly higher than average. Residents receive substantially less care on Saturdays and Sundays.
📊Staffing levels are highly variable day to day (consistency score: 1.1458). This means the care experience can be very different depending on the day.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
6.3633hrs/resident/day▲ 2.47
CMS benchmark: 3.48
RN HPRD
1.7346hrs/resident/day▲ 1.05
Recommended: 0.75
Weekend Drop-off
28.22%
6.9149 weekday → 4.9632 weekend
⚠ Significant weekend reduction
Agency Staff
13.66%
12.11% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.4227hrs/resident/day
Direct care aides
LPN HPRD
1.2061hrs/resident/day
Licensed practical nurses
Consistency
1.1458std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Norfolk City County Average+2.48 HPRD
3.88
06.36 HPRD
vs. Virginia State Average+2.53 HPRD
3.83
06.36 HPRD
vs. National Average+2.47 HPRD
3.90
06.36 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HARBOR'S EDGE ★
NORFOLK · This facility
—
A+
6.36331.7346★★★★★
Norfolk Health Care Center
NORFOLK
1 mi
D
2.93840.4361★☆☆☆☆
SIGNATURE HEALTHCARE OF NORFOLK
NORFOLK
1.1 mi
C
3.2280.4325★★☆☆☆
PORTSMOUTH HEALTH AND REHAB
PORTSMOUTH
1.4 mi
F
3.08070.215★☆☆☆☆
Ghent Health and Rehabilitation
NORFOLK
2.2 mi
D
2.70870.2851★☆☆☆☆
NORVIEW HEIGHTS REHABILITATION AND NURSING
NORFOLK
3.4 mi
C
3.25980.4607★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
20
Total Deficiencies
$0
Fines Assessed
Mar 14, 2024Health
1 deficiency cited
▼
Aug 11, 2022Health
3 deficiencies cited
▼
Sep 10, 2019Health
8 deficiencies cited
▼
Apr 11, 2018Health
8 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.