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C
Below Standard

SIGNATURE HEALTHCARE OF NORFOLK

1005 HAMPTON BLVD · NORFOLK, VA 23507

7576235602 · For profit - Corporation

169 beds155.4 residents177 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

SIGNATURE HEALTHCARE OF NORFOLK receives an overall staffing grade of C (Below Standard). With 3.228 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.4325 HPRD, below the recommended 0.75. It is 0.67 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 19.13% compared to weekdays. The facility has low agency staff usage (0.02% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.228 HPRD — needs 0.25 more hours per resident per day.
⚠️RN staffing (0.4325 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.02%) — mostly permanent, familiar staff
Total Nurse HPRD
3.228hrs/resident/day▼ 0.67
CMS benchmark: 3.48
RN HPRD
0.4325hrs/resident/day▼ 0.25
Recommended: 0.75
Weekend Drop-off
19.13%
3.4125 weekday → 2.7597 weekend
Agency Staff
0.02%
0.11% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9317hrs/resident/day
Direct care aides
LPN HPRD
0.8639hrs/resident/day
Licensed practical nurses
Consistency
0.345std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Norfolk City County Average-0.65 HPRD
3.88
03.23 HPRD
vs. Virginia State Average-0.60 HPRD
3.83
03.23 HPRD
vs. National Average-0.67 HPRD
3.90
03.23 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
SIGNATURE HEALTHCARE OF NORFOLK ★
NORFOLK · This facility
—
C
3.2280.4325★★☆☆☆
Ghent Health and Rehabilitation
NORFOLK
1.5 mi
D
2.70870.2851★☆☆☆☆
Norfolk Health Care Center
NORFOLK
1.6 mi
D
2.93840.4361★☆☆☆☆
PORTSMOUTH HEALTH AND REHAB
PORTSMOUTH
2 mi
F
3.08070.215★☆☆☆☆
NORVIEW HEIGHTS REHABILITATION AND NURSING
NORFOLK
3.1 mi
C
3.25980.4607★★☆☆☆
AUTUMN CARE OF PORTSMOUTH
PORTSMOUTH
3.7 mi
D
3.13670.3647★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
47
Total Deficiencies
$0
Fines Assessed
Jul 21, 2023Health
9 deficiencies cited
▼
Oct 24, 2019Health
31 deficiencies cited· Includes actual harm
▼
Jul 13, 2018Health
7 deficiencies cited· Includes actual harm
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.