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D
Poor

Ghent Health and Rehabilitation

3900 LLEWELLYN AVE · NORFOLK, VA 23504

7576255363 · For profit - Limited Liability company

222 beds167.7 residents141 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
D
Poor
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Ghent Health and Rehabilitation receives an overall staffing grade of D (Poor). With 2.7087 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.2851 HPRD, below the recommended 0.75. It is 1.19 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 21.24% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 2.7087 HPRD — needs 0.77 more hours per resident per day.
⚠️RN staffing (0.2851 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
2.7087hrs/resident/day▼ 1.19
CMS benchmark: 3.48
RN HPRD
0.2851hrs/resident/day▼ 0.40
Recommended: 0.75
Weekend Drop-off
21.24%
2.8816 weekday → 2.2697 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.6623hrs/resident/day
Direct care aides
LPN HPRD
0.7613hrs/resident/day
Licensed practical nurses
Consistency
0.3919std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Norfolk City County Average-1.17 HPRD
3.88
02.71 HPRD
vs. Virginia State Average-1.12 HPRD
3.83
02.71 HPRD
vs. National Average-1.19 HPRD
3.90
02.71 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Ghent Health and Rehabilitation ★
NORFOLK · This facility
—
D
2.70870.2851★☆☆☆☆
SIGNATURE HEALTHCARE OF NORFOLK
NORFOLK
1.5 mi
C
3.2280.4325★★☆☆☆
NORVIEW HEIGHTS REHABILITATION AND NURSING
NORFOLK
1.8 mi
C
3.25980.4607★★☆☆☆
Norfolk Health Care Center
NORFOLK
1.8 mi
D
2.93840.4361★☆☆☆☆
PORTSMOUTH HEALTH AND REHAB
PORTSMOUTH
3.4 mi
F
3.08070.215★☆☆☆☆
AUTUMN CARE OF NORFOLK
NORFOLK
4.5 mi
D
3.40130.3799★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
54
Total Deficiencies
$13,397
Fines Assessed
Jul 19, 2024Health
3 deficiencies cited
▼
Mar 7, 2023Health
6 deficiencies cited· Includes actual harm
▼
Nov 11, 2021Health
21 deficiencies cited· Includes actual harm
▼
Feb 19, 2019Health
17 deficiencies cited· Includes actual harm
▼
Jun 8, 2017Health
7 deficiencies cited
▼

Penalty History

Mar 7, 2023Fine
$13,397
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.