HomeNorth CarolinaMecklenburg CountyThe Citadel at Myers Park, LLC
A+
Excellent

The Citadel at Myers Park, LLC

300 Providence Road · Charlotte, NC 28207

7043341671 · For profit - Limited Liability company

133 beds3.2 residents33 staff
CMS Five-Star Ratings
Overall
Staffing
Quality
Inspections
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
CMS Benchmark(≥ 3.48 HPRD)
RN Recommendation(≥ 0.75 HPRD)
Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

The Citadel at Myers Park, LLC receives an overall staffing grade of A+ (Excellent). With 18.3838 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 14.48 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 16.25% compared to weekdays. The facility relies heavily on temporary agency staff (17.74% of hours), suggesting potential workforce instability.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (3)

⚠️Had 2 days with zero registered nurse hours this quarter. While below the 4-day threshold for an auto 1-star rating, any zero-RN day is a concern.
⚠️17.74% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.
📊Staffing levels are highly variable day to day (consistency score: 11.4083). This means the care experience can be very different depending on the day.

Strengths (2)

Meets the CMS staffing benchmark (≥ 3.48 HPRD)
Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
Total Nurse HPRD
18.3838hrs/resident/day 14.48
CMS benchmark: 3.48
RN HPRD
6.503hrs/resident/day 5.82
Recommended: 0.75
Weekend Drop-off
16.25%
19.1883 weekday → 16.0706 weekend
Agency Staff
17.74%
0% of RN hours from contractors
High contractor reliance
Days with Zero RN
2days this quarter
4+ days = auto 1-star
CNA HPRD
6.5107hrs/resident/day
Direct care aides
LPN HPRD
5.298hrs/resident/day
Licensed practical nurses
Consistency
11.4083std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Mecklenburg County Average+14.04 HPRD
4.34
018.38 HPRD
vs. North Carolina State Average+14.54 HPRD
3.84
018.38 HPRD
vs. National Average+14.48 HPRD
3.91
018.38 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q2 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
The Citadel at Myers Park, LLC
Charlotte · This facility
A+
18.38386.503☆☆☆☆
Pelican Health at Charlotte
Charlotte
0.7 mi
C
3.10470.8285☆☆☆☆
Peak Resources - Charlotte
Charlotte
2.1 mi
F
3.09240.1816★★★☆☆
White Oak Manor - Charlotte
Charlotte
2.7 mi
D
3.40160.3842★★★☆☆
Pelican Health Randolph LLC
Charlotte
2.8 mi
C
3.15260.7275★★☆☆☆
Accordius Health at Midwood, LLC
Charlotte
3.3 mi
C
3.24860.6656★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

11
Inspections
55
Total Deficiencies
$432,570
Fines Assessed
Feb 12, 2025Health
12 deficiencies cited· Includes actual harm
Dec 18, 2024Health
2 deficiencies cited· Includes actual harm
Oct 17, 2024Health
1 deficiency cited
Sep 11, 2024Health
1 deficiency cited
Jul 26, 2024Health
8 deficiencies cited· Includes actual harm
Feb 22, 2024Health
12 deficiencies cited
Dec 18, 2023Health
2 deficiencies cited
Dec 1, 2023Health
2 deficiencies cited
Oct 25, 2023Health
2 deficiencies cited· Includes actual harm
Apr 18, 2023Health
1 deficiency cited· Includes actual harm
Mar 16, 2023Health
12 deficiencies cited· Includes actual harm

Penalty History

Dec 1, 2024Payment Denial
Sep 11, 2024Fine
$3,715
Jul 26, 2024Fine
$8,400
Jul 26, 2024Fine
$8,401
Feb 22, 2024Fine
$42,224
Oct 25, 2023Fine
$63,969
Oct 25, 2023Payment Denial
Mar 16, 2023Payment Denial
Mar 16, 2023Fine
$305,861
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q2 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.