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C
Below Standard

Pelican Health at Charlotte

2616 East 5th Street · Charlotte, NC 28204

7043335165 · For profit - Corporation

120 beds78.6 residents267 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
A
Very Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Pelican Health at Charlotte receives an overall staffing grade of C (Below Standard). With 3.1047 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has adequate registered nurse (RN) coverage. It is 0.79 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 11.27% compared to weekdays. The facility relies heavily on temporary agency staff (32.76% of hours), suggesting potential workforce instability.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.1047 HPRD — needs 0.38 more hours per resident per day.
⚠️32.76% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (3)

✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.1047hrs/resident/day▼ 0.79
CMS benchmark: 3.48
RN HPRD
0.8285hrs/resident/day▲ 0.15
Recommended: 0.75
Weekend Drop-off
11.27%
3.2069 weekday → 2.8455 weekend
Agency Staff
32.76%
60.58% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.7486hrs/resident/day
Direct care aides
LPN HPRD
0.5277hrs/resident/day
Licensed practical nurses
Consistency
0.2454std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Mecklenburg County Average-0.70 HPRD
3.81
03.10 HPRD
vs. North Carolina State Average-0.66 HPRD
3.77
03.10 HPRD
vs. National Average-0.79 HPRD
3.90
03.10 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Pelican Health at Charlotte ★
Charlotte · This facility
—
C
3.10470.8285★☆☆☆☆
The Citadel at Myers Park, LLC
Charlotte
0.7 mi
A+
18.38386.503★☆☆☆☆
Peak Resources - Charlotte
Charlotte
1.5 mi
F
3.09240.1816★★★☆☆
White Oak Manor - Charlotte
Charlotte
2.1 mi
D
3.40160.3842★★★☆☆
Pelican Health Randolph LLC
Charlotte
2.5 mi
C
3.15260.7275★★☆☆☆
Accordius Health at Midwood, LLC
Charlotte
2.8 mi
C
3.24860.6656★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
47
Total Deficiencies
$70,925
Fines Assessed
Feb 3, 2025Health
9 deficiencies cited· Includes actual harm
▼
Aug 29, 2023Health
20 deficiencies cited· Includes actual harm
▼
Jul 21, 2023Health
2 deficiencies cited
▼
Mar 2, 2022Health
16 deficiencies cited
▼

Penalty History

Feb 3, 2025Fine
$17,345
Dec 11, 2023Fine
$7,409
Nov 20, 2023Fine
$1,764
Oct 30, 2023Fine
$3,174
Jul 21, 2023Fine
$41,233
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.