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D
Poor

Royal Park Rehabilitation & Health Center

2700 Roal Commons Lane · Matthews, NC 28105

7048496990 · For profit - Limited Liability company

169 beds139.6 residents237 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Royal Park Rehabilitation & Health Center receives an overall staffing grade of D (Poor). With 3.5001 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.3353 HPRD, below the recommended 0.75. It is 0.40 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 17.97% compared to weekdays. The facility has low agency staff usage (5.64% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.3353 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.5001hrs/resident/day▼ 0.40
CMS benchmark: 3.48
RN HPRD
0.3353hrs/resident/day▼ 0.35
Recommended: 0.75
Weekend Drop-off
17.97%
3.6874 weekday → 3.0246 weekend
Agency Staff
5.64%
0.53% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.7375hrs/resident/day
Direct care aides
LPN HPRD
1.1319hrs/resident/day
Licensed practical nurses
Consistency
0.3659std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Mecklenburg County Average-0.31 HPRD
3.81
03.50 HPRD
vs. North Carolina State Average-0.27 HPRD
3.77
03.50 HPRD
vs. National Average-0.40 HPRD
3.90
03.50 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Royal Park Rehabilitation & Health Center ★
Matthews · This facility
—
D
3.50010.3353★★☆☆☆
Matthews Health & Rehab Center
Matthews
2.1 mi
C
3.66570.5169★☆☆☆☆
Accordius Health at Charlotte
Charlotte
6.8 mi
C
3.45460.5865★★☆☆☆
White Oak Manor - Charlotte
Charlotte
7 mi
D
3.40160.3842★★★☆☆
Pelican Health Randolph LLC
Charlotte
7.1 mi
C
3.15260.7275★★☆☆☆
Sharon Towers
Charlotte
8.1 mi
A+
12.35814.0745★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

6
Inspections
25
Total Deficiencies
$55,451
Fines Assessed
Dec 5, 2025Health
8 deficiencies cited· Includes actual harm
▼
Aug 8, 2024Health
2 deficiencies cited
▼
Jun 7, 2024Health
1 deficiency cited
▼
Mar 25, 2024Health
7 deficiencies cited· Includes actual harm
▼
Oct 4, 2023Health
2 deficiencies cited
▼
Mar 10, 2023Health
5 deficiencies cited
▼

Penalty History

Dec 5, 2025Fine
$35,400
Mar 25, 2024Fine
$16,801
Mar 10, 2023Fine
$3,250
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.