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A+
Excellent

Brookdale Carriage Club Providence

5804 Old Providence Road · Charlotte, NC 28226

7043658551 · For profit - Corporation

14 beds5.8 residents117 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Brookdale Carriage Club Providence receives an overall staffing grade of A+ (Excellent). With 7.802 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 3.90 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 5.32% compared to weekdays. The facility relies heavily on temporary agency staff (45.84% of hours), suggesting potential workforce instability.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

⚠️45.84% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.
📊Staffing levels are highly variable day to day (consistency score: 2.2305). This means the care experience can be very different depending on the day.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Consistent weekend staffing — only 5.32% drop-off
Total Nurse HPRD
7.802hrs/resident/day▲ 3.90
CMS benchmark: 3.48
RN HPRD
2.6729hrs/resident/day▲ 1.99
Recommended: 0.75
Weekend Drop-off
5.32%
7.9224 weekday → 7.5012 weekend
Agency Staff
45.84%
21.95% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.8267hrs/resident/day
Direct care aides
LPN HPRD
1.3024hrs/resident/day
Licensed practical nurses
Consistency
2.2305std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Mecklenburg County Average+3.46 HPRD
4.34
07.80 HPRD
vs. North Carolina State Average+3.96 HPRD
3.84
07.80 HPRD
vs. National Average+3.90 HPRD
3.91
07.80 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q2 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Brookdale Carriage Club Providence ★
Charlotte · This facility
—
A+
7.8022.6729★★★★☆
Pelican Health Randolph LLC
Charlotte
2.7 mi
C
3.15260.7275★★☆☆☆
Sharon Towers
Charlotte
2.8 mi
A+
12.35814.0745★★★★☆
Matthews Health & Rehab Center
Matthews
3.3 mi
C
3.66570.5169★☆☆☆☆
White Oak Manor - Charlotte
Charlotte
3.6 mi
D
3.40160.3842★★★☆☆
Accordius Health at Charlotte
Charlotte
5 mi
C
3.45460.5865★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
11
Total Deficiencies
$0
Fines Assessed
Apr 7, 2025Health
3 deficiencies cited
▼
Feb 21, 2024Health
7 deficiencies cited
▼
Sep 14, 2022Health
1 deficiency cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q2 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.