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D
Poor

SOUTHBRIDGE REHABILITATION & HEALTH CARE CENTER

84 CHAPIN STREET · SOUTHBRIDGE, MA 01550

5087659133 · For profit - Corporation

144 beds135.2 residents139 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

SOUTHBRIDGE REHABILITATION & HEALTH CARE CENTER receives an overall staffing grade of D (Poor). With 3.229 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.2986 HPRD, below the recommended 0.75. It is 0.67 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 13.75% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.229 HPRD — needs 0.25 more hours per resident per day.
⚠️RN staffing (0.2986 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.229hrs/resident/day▼ 0.67
CMS benchmark: 3.48
RN HPRD
0.2986hrs/resident/day▼ 0.38
Recommended: 0.75
Weekend Drop-off
13.75%
3.3596 weekday → 2.8976 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9278hrs/resident/day
Direct care aides
LPN HPRD
1.0026hrs/resident/day
Licensed practical nurses
Consistency
0.2605std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Worcester County Average-0.59 HPRD
3.82
03.23 HPRD
vs. Massachusetts State Average-0.64 HPRD
3.87
03.23 HPRD
vs. National Average-0.67 HPRD
3.90
03.23 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
SOUTHBRIDGE REHABILITATION & HEALTH CARE CENTER ★
SOUTHBRIDGE · This facility
—
D
3.2290.2986★☆☆☆☆
WEBSTER MANOR REHABILITATION & HEALTH CARE CENTER
WEBSTER
8.2 mi
D
2.99680.6161★★☆☆☆
LANESSA EXTENDED CARE
WEBSTER
8.2 mi
D
2.86030.4268★☆☆☆☆
BROOKSIDE REHABILITATION AND HEALTHCARE CENTER
WEBSTER
8.5 mi
B
3.89020.704★★☆☆☆
QUABOAG REHABILITATION & SKILLED CARE FACILITY
WEST BROOKFIELD
12.3 mi
B
4.26310.7471★★★★★
PARSONS HILL REHABILITATION & HEALTH CARE CENTER
WORCESTER
15 mi
C
3.15720.4127★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
44
Total Deficiencies
$14,675
Fines Assessed
Dec 18, 2024Health
13 deficiencies cited
▼
Dec 3, 2024Health
1 deficiency cited
▼
Oct 25, 2023Health
12 deficiencies cited
▼
May 10, 2023Health
1 deficiency cited· Includes actual harm
▼
Sep 23, 2022Health
17 deficiencies cited
▼

Penalty History

May 10, 2023Fine
$14,675
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.