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B
Good

QUABOAG REHABILITATION & SKILLED CARE FACILITY

47 EAST MAIN STREET · WEST BROOKFIELD, MA 01585

5088677716 · Non profit - Corporation

166 beds135.7 residents412 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

QUABOAG REHABILITATION & SKILLED CARE FACILITY receives an overall staffing grade of B (Good). With 4.2631 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.7471 HPRD, below the recommended 0.75. It is 0.37 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 22.65% compared to weekdays. The facility uses a moderate level of agency staff (8.86% of hours), suggesting some reliance on temporary workers.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.7471 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
4.2631hrs/resident/day▲ 0.37
CMS benchmark: 3.48
RN HPRD
0.7471hrs/resident/day▲ 0.06
Recommended: 0.75
Weekend Drop-off
22.65%
4.5547 weekday → 3.5229 weekend
⚠ Significant weekend reduction
Agency Staff
8.86%
11.43% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.3778hrs/resident/day
Direct care aides
LPN HPRD
1.0592hrs/resident/day
Licensed practical nurses
Consistency
0.5345std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Worcester County Average+0.44 HPRD
3.82
04.26 HPRD
vs. Massachusetts State Average+0.39 HPRD
3.87
04.26 HPRD
vs. National Average+0.37 HPRD
3.90
04.26 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
QUABOAG REHABILITATION & SKILLED CARE FACILITY ★
WEST BROOKFIELD · This facility
—
B
4.26310.7471★★★★★
SOUTHBRIDGE REHABILITATION & HEALTH CARE CENTER
SOUTHBRIDGE
12.3 mi
D
3.2290.2986★☆☆☆☆
PARSONS HILL REHABILITATION & HEALTH CARE CENTER
WORCESTER
14.7 mi
C
3.15720.4127★★☆☆☆
HERMITAGE HEALTHCARE (THE)
WORCESTER
14.8 mi
C
3.6030.5009★★★☆☆
HAMPDEN POST ACUTE
WILBRAHAM
15.8 mi
C
3.64070.4092★★☆☆☆
JEWISH HEALTHCARE CENTER
WORCESTER
15.9 mi
C
4.73980.5123★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
8
Total Deficiencies
$0
Fines Assessed
Nov 5, 2024Health
2 deficiencies cited
▼
Apr 24, 2024Health
5 deficiencies cited
▼
Nov 21, 2022Health
1 deficiency cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.