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C
Below Standard

HERMITAGE HEALTHCARE (THE)

383 MILL STREET · WORCESTER, MA 01602

5087918131 · For profit - Corporation

101 beds89.7 residents103 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HERMITAGE HEALTHCARE (THE) receives an overall staffing grade of C (Below Standard). With 3.603 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.5009 HPRD, below the recommended 0.75. It is 0.29 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 13.99% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.5009 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.603hrs/resident/day▼ 0.29
CMS benchmark: 3.48
RN HPRD
0.5009hrs/resident/day▼ 0.18
Recommended: 0.75
Weekend Drop-off
13.99%
3.7513 weekday → 3.2265 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.1365hrs/resident/day
Direct care aides
LPN HPRD
0.9655hrs/resident/day
Licensed practical nurses
Consistency
0.2917std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Worcester County Average-0.22 HPRD
3.82
03.60 HPRD
vs. Massachusetts State Average-0.27 HPRD
3.87
03.60 HPRD
vs. National Average-0.29 HPRD
3.90
03.60 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HERMITAGE HEALTHCARE (THE) ★
WORCESTER · This facility
—
C
3.6030.5009★★★☆☆
PARSONS HILL REHABILITATION & HEALTH CARE CENTER
WORCESTER
1.4 mi
C
3.15720.4127★★☆☆☆
ST MARY HEALTH CARE CENTER
WORCESTER
1.9 mi
C
3.54740.5067★★☆☆☆
JEWISH HEALTHCARE CENTER
WORCESTER
2.4 mi
C
4.73980.5123★★★★★
LUTHERAN REHABILITATION AND SKILLED CARE CENTER
WORCESTER
2.6 mi
C
4.16980.432★★★★★
WORCESTER REHABILITATION & HEALTH CARE CENTER
WORCESTER
3.2 mi
C
3.32270.4946★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
33
Total Deficiencies
$0
Fines Assessed
Aug 20, 2025Health
12 deficiencies cited
▼
Jun 4, 2024Health
4 deficiencies cited
▼
Jan 19, 2023Health
17 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.