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C
Below Standard

PARSONS HILL REHABILITATION & HEALTH CARE CENTER

1350 MAIN STREET · WORCESTER, MA 01603

5087914200 · For profit - Limited Liability company

162 beds149.9 residents131 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

PARSONS HILL REHABILITATION & HEALTH CARE CENTER receives an overall staffing grade of C (Below Standard). With 3.1572 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.4127 HPRD, below the recommended 0.75. It is 0.74 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 15.17% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.1572 HPRD — needs 0.32 more hours per resident per day.
⚠️RN staffing (0.4127 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.1572hrs/resident/day▼ 0.74
CMS benchmark: 3.48
RN HPRD
0.4127hrs/resident/day▼ 0.27
Recommended: 0.75
Weekend Drop-off
15.17%
3.2986 weekday → 2.7981 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.8519hrs/resident/day
Direct care aides
LPN HPRD
0.8926hrs/resident/day
Licensed practical nurses
Consistency
0.2812std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Worcester County Average-0.66 HPRD
3.82
03.16 HPRD
vs. Massachusetts State Average-0.71 HPRD
3.87
03.16 HPRD
vs. National Average-0.74 HPRD
3.90
03.16 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
PARSONS HILL REHABILITATION & HEALTH CARE CENTER ★
WORCESTER · This facility
—
C
3.15720.4127★★☆☆☆
HERMITAGE HEALTHCARE (THE)
WORCESTER
1.4 mi
C
3.6030.5009★★★☆☆
ST MARY HEALTH CARE CENTER
WORCESTER
2.2 mi
C
3.54740.5067★★☆☆☆
WORCESTER REHABILITATION & HEALTH CARE CENTER
WORCESTER
3 mi
C
3.32270.4946★★☆☆☆
LUTHERAN REHABILITATION AND SKILLED CARE CENTER
WORCESTER
3.2 mi
C
4.16980.432★★★★★
Vantage at Worcester LLC
WORCESTER
3.3 mi
B
4.68730.6629★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

8
Inspections
50
Total Deficiencies
$0
Fines Assessed
Aug 19, 2025Health
1 deficiency cited
▼
Apr 1, 2025Health
1 deficiency cited
▼
Mar 25, 2025Health
11 deficiencies cited
▼
Jul 23, 2024Health
2 deficiencies cited
▼
Jan 23, 2024Health
16 deficiencies cited
▼
Apr 19, 2023Health
3 deficiencies cited
▼
Feb 15, 2023Health
2 deficiencies cited
▼
Jul 11, 2022Health
14 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.