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D
Poor

White Oak Manor-Shelby

401 N Morgan Street · Shelby, NC 28150

7044827326 · For profit - Corporation

160 beds101.7 residents159 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

White Oak Manor-Shelby receives an overall staffing grade of D (Poor). With 4.1245 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.3813 HPRD, below the recommended 0.75. It is 0.23 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 18.71% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.3813 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
4.1245hrs/resident/day▲ 0.23
CMS benchmark: 3.48
RN HPRD
0.3813hrs/resident/day▼ 0.30
Recommended: 0.75
Weekend Drop-off
18.71%
4.3547 weekday → 3.5401 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.2481hrs/resident/day
Direct care aides
LPN HPRD
1.0646hrs/resident/day
Licensed practical nurses
Consistency
0.443std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Cleveland County Average+0.47 HPRD
3.66
04.12 HPRD
vs. North Carolina State Average+0.36 HPRD
3.77
04.12 HPRD
vs. National Average+0.23 HPRD
3.90
04.12 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
White Oak Manor-Shelby ★
Shelby · This facility
—
D
4.12450.3813★★☆☆☆
Peak Resources- Shelby
Shelby
0.6 mi
D
3.3160.3786★★★★☆
Cleveland Pines
Shelby
1.5 mi
C
3.28280.4341★★★☆☆
Carolina Care Health and Rehabilitation
Cherryville
10.8 mi
C
4.10020.4808★★★★☆
White Oak Manor - Kings Mountain
Kings Mountain
11.1 mi
C
3.90680.4379★★☆☆☆
Accordius Health at Gastonia
Gastonia
19.7 mi
D
2.97560.4289★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
17
Total Deficiencies
$80,867
Fines Assessed
Aug 28, 2025Health
2 deficiencies cited
▼
Jul 23, 2025Health
2 deficiencies cited· Includes actual harm
▼
Oct 21, 2024Health
3 deficiencies cited
▼
May 23, 2024Health
7 deficiencies cited· Includes actual harm
▼
Feb 28, 2023Health
3 deficiencies cited· Includes actual harm
▼

Penalty History

Jul 23, 2025Fine
$6,047
Jul 23, 2025Fine
$6,048
Jul 23, 2025Fine
$18,000
Jul 23, 2025Payment Denial
May 23, 2024Fine
$12,542
Feb 28, 2023Fine
$38,230
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.