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C
Below Standard

Cleveland Pines

1404 N Lafayette Street · Shelby, NC 28150

9804871500 · For profit - Corporation

120 beds104.2 residents124 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Cleveland Pines receives an overall staffing grade of C (Below Standard). With 3.2828 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.4341 HPRD, below the recommended 0.75. It is 0.61 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 19.21% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.2828 HPRD — needs 0.20 more hours per resident per day.
⚠️RN staffing (0.4341 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.2828hrs/resident/day▼ 0.61
CMS benchmark: 3.48
RN HPRD
0.4341hrs/resident/day▼ 0.25
Recommended: 0.75
Weekend Drop-off
19.21%
3.4713 weekday → 2.8044 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9456hrs/resident/day
Direct care aides
LPN HPRD
0.9031hrs/resident/day
Licensed practical nurses
Consistency
0.6332std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Cleveland County Average-0.37 HPRD
3.66
03.28 HPRD
vs. North Carolina State Average-0.48 HPRD
3.77
03.28 HPRD
vs. National Average-0.61 HPRD
3.90
03.28 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Cleveland Pines ★
Shelby · This facility
—
C
3.28280.4341★★★☆☆
Peak Resources- Shelby
Shelby
0.9 mi
D
3.3160.3786★★★★☆
White Oak Manor-Shelby
Shelby
1.5 mi
D
4.12450.3813★★☆☆☆
Carolina Care Health and Rehabilitation
Cherryville
9.7 mi
C
4.10020.4808★★★★☆
White Oak Manor - Kings Mountain
Kings Mountain
11.5 mi
C
3.90680.4379★★☆☆☆
The Greens at Lincolnton
Lincolnton
19.2 mi
C
3.8130.417★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
13
Total Deficiencies
$5,000
Fines Assessed
Nov 18, 2025Health
6 deficiencies cited
▼
Jul 18, 2024Health
4 deficiencies cited
▼
Mar 23, 2023Health
3 deficiencies cited
▼

Penalty History

Mar 23, 2023Fine
$5,000
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.