Home›North Carolina›Wake County›The Cardinal at North Hills
A+
Excellent

The Cardinal at North Hills

311 Garden at North Hills Street · Raleigh, NC 27609

9842048444 · For profit - Limited Liability company

15 beds12.5 residents68 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

The Cardinal at North Hills receives an overall staffing grade of A+ (Excellent). With 6.2956 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 2.39 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 20.21% compared to weekdays. The facility relies heavily on temporary agency staff (16.18% of hours), suggesting potential workforce instability.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (3)

⚠️Had 2 days with zero registered nurse hours this quarter. While below the 4-day threshold for an auto 1-star rating, any zero-RN day is a concern.
⚠️16.18% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.
📊Staffing levels are highly variable day to day (consistency score: 1.4992). This means the care experience can be very different depending on the day.

✨ Strengths (2)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
Total Nurse HPRD
6.2956hrs/resident/day▲ 2.39
CMS benchmark: 3.48
RN HPRD
1.267hrs/resident/day▲ 0.58
Recommended: 0.75
Weekend Drop-off
20.21%
6.6814 weekday → 5.3313 weekend
⚠ Significant weekend reduction
Agency Staff
16.18%
43.97% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
2days this quarter
4+ days = auto 1-star
CNA HPRD
3.5753hrs/resident/day
Direct care aides
LPN HPRD
1.4533hrs/resident/day
Licensed practical nurses
Consistency
1.4992std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Wake County Average+2.20 HPRD
4.09
06.30 HPRD
vs. North Carolina State Average+2.46 HPRD
3.84
06.30 HPRD
vs. National Average+2.39 HPRD
3.91
06.30 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q2 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
The Cardinal at North Hills ★
Raleigh · This facility
—
A+
6.29561.267★★★★☆
Raleigh Rehabilitation Center
Raleigh
2.8 mi
D
3.58740.374★★☆☆☆
Sunnybrook Rehabilitation Center
Raleigh
4.4 mi
C
3.65740.5148★★☆☆☆
Capital Nursing and Rehabilitation Center
Raleigh
4.5 mi
C
3.40010.4671★★★★☆
Zebulon Rehabilitation Center
Zebulon
17.4 mi
C
3.51890.4061★★★★☆
Hillcrest Convalescent Center
Durham
19.7 mi
A+
5.55631.2503★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

2
Inspections
4
Total Deficiencies
$7,901
Fines Assessed
Sep 10, 2025Health
2 deficiencies cited
▼
Sep 21, 2023Health
2 deficiencies cited· Includes actual harm
▼

Penalty History

Sep 21, 2023Fine
$7,901
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q2 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.