Home›North Carolina›Durham County›Hillcrest Convalescent Center

A+

Excellent

Hillcrest Convalescent Center

1417 W Pettigrew Street · Durham, NC 27705

9192867705 · For profit - Corporation

86 beds78.1 residents269 staff

CMS Five-Star Ratings

Overall

★★★★★

Staffing

★★★★★

Quality

★★★★★

Inspections

★★★★★

Staffing Grades

A+

Excellent

Total Staff

A+

Excellent

RN Staff

A+

Excellent

Overall

✓CMS Benchmark(≥ 3.48 HPRD)

✓RN Recommendation(≥ 0.75 HPRD)

✓Research Standard(≥ 4.10 HPRD)

📋

What This Means in Plain English

Hillcrest Convalescent Center receives an overall staffing grade of A+ (Excellent). With 5.5563 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 1.66 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 10.55% compared to weekdays. The facility has low agency staff usage (0.94% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)

✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)

✅No days with zero registered nurse hours this quarter

✅Low agency staff usage (0.94%) — mostly permanent, familiar staff

Total Nurse HPRD

5.5563hrs/resident/day▲ 1.66

CMS benchmark: 3.48

RN HPRD

1.2503hrs/resident/day▲ 0.57

Recommended: 0.75

Weekend Drop-off

10.55%

5.727 weekday → 5.123 weekend

Agency Staff

0.94%

1.55% of RN hours from contractors

Days with Zero RN

0days this quarter

4+ days = auto 1-star

CNA HPRD

3.2655hrs/resident/day

Direct care aides

LPN HPRD

0.8744hrs/resident/day

Licensed practical nurses

Consistency

0.3874std dev

Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Durham County Average+1.71 HPRD

3.85

05.56 HPRD

vs. North Carolina State Average+1.79 HPRD

3.77

05.56 HPRD

vs. National Average+1.66 HPRD

3.90

05.56 HPRD

■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

Facility	Distance	Grade	Total HPRD	RN HPRD	CMS Rating
Hillcrest Convalescent Center ★ Durham · This facility	—	A+	5.5563	1.2503	★★★★★
Pettigrew Rehabilitation Center Durham	0.1 mi	C	3.4858	0.5387	★★☆☆☆
Durham Nursing & Rehabilitation Center Durham	1.8 mi	C	3.43	0.4491	★★☆☆☆
Pruitthealth-Durham Durham	1.8 mi	B	3.6936	0.743	★★☆☆☆
Accordius Health at Rose Manor LLC Durham	3.1 mi	D	3.6402	0.364	★★☆☆☆
Carol Woods Chapel Hill	7.4 mi	A+	6.2134	1.9775	★★★★★

Inspection History & Penalties

Health inspection results from state surveys

No inspection data available for this facility.

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.