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D
Poor

THE WILLOWS AT RAMAPO REHAB AND NURSING CENTER

30 CRAGMERE ROAD · SUFFERN, NY 10901

8453571230 · For profit - Corporation

203 beds189.3 residents215 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

THE WILLOWS AT RAMAPO REHAB AND NURSING CENTER receives an overall staffing grade of D (Poor). With 3.2253 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.3927 HPRD, below the recommended 0.75. It is 0.67 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 11.74% compared to weekdays. The facility has low agency staff usage (2.34% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.2253 HPRD — needs 0.25 more hours per resident per day.
⚠️RN staffing (0.3927 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (2.34%) — mostly permanent, familiar staff
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.2253hrs/resident/day▼ 0.67
CMS benchmark: 3.48
RN HPRD
0.3927hrs/resident/day▼ 0.29
Recommended: 0.75
Weekend Drop-off
11.74%
3.336 weekday → 2.9443 weekend
Agency Staff
2.34%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9361hrs/resident/day
Direct care aides
LPN HPRD
0.8965hrs/resident/day
Licensed practical nurses
Consistency
0.2107std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Rockland County Average-0.93 HPRD
4.15
03.23 HPRD
vs. New York State Average-0.43 HPRD
3.65
03.23 HPRD
vs. National Average-0.67 HPRD
3.90
03.23 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
THE WILLOWS AT RAMAPO REHAB AND NURSING CENTER ★
SUFFERN · This facility
—
D
3.22530.3927★★★☆☆
PINE VALLEY CENTER FOR REHABILITATION AND NURSING
SPRING VALLEY
5.2 mi
B
3.78630.6582★★★☆☆
NORTHERN MANOR GERIATRIC CENTER INC
NANUET
6 mi
B
3.72060.5504★☆☆☆☆
TOLSTOY FOUNDATION REHABILITATION AND NRSG CENTER
VALLEY COTTAGE
10.3 mi
C
3.73470.5136★☆☆☆☆
CEDAR MANOR NURSING & REHABILITATION CENTER
OSSINING
14.4 mi
C
3.23770.8645★☆☆☆☆
BRIARCLIFF MANOR CENTER FOR REHAB AND NURSING CARE
BRIARCLIFF MANOR
15.2 mi
C
3.22670.554★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

6
Inspections
25
Total Deficiencies
$0
Fines Assessed
Oct 24, 2025Health
2 deficiencies cited· Includes actual harm
▼
Jul 24, 2025Health
1 deficiency cited
▼
Mar 4, 2025Health
1 deficiency cited
▼
Nov 17, 2023Health
7 deficiencies cited
▼
Apr 18, 2019Health
12 deficiencies cited
▼
Jul 7, 2017Health
2 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.