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C
Below Standard

Westfield Rehabilitation and Health Center

37 FEEDING HILLS ROAD · WESTFIELD, MA 01085

4135682341 · For profit - Limited Liability company

80 beds62.4 residents95 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Westfield Rehabilitation and Health Center receives an overall staffing grade of C (Below Standard). With 3.2138 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.7417 HPRD, below the recommended 0.75. It is 0.68 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 4.43% compared to weekdays. The facility has low agency staff usage (1.01% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.2138 HPRD — needs 0.27 more hours per resident per day.
⚠️RN staffing (0.7417 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (4)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (1.01%) — mostly permanent, familiar staff
✅Consistent weekend staffing — only 4.43% drop-off
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.2138hrs/resident/day▼ 0.68
CMS benchmark: 3.48
RN HPRD
0.7417hrs/resident/day▲ 0.06
Recommended: 0.75
Weekend Drop-off
4.43%
3.2545 weekday → 3.1104 weekend
Agency Staff
1.01%
0.73% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.7961hrs/resident/day
Direct care aides
LPN HPRD
0.676hrs/resident/day
Licensed practical nurses
Consistency
0.1616std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Hampden County Average-0.73 HPRD
3.95
03.21 HPRD
vs. Massachusetts State Average-0.66 HPRD
3.87
03.21 HPRD
vs. National Average-0.68 HPRD
3.90
03.21 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Westfield Rehabilitation and Health Center ★
WESTFIELD · This facility
—
C
3.21380.7417★☆☆☆☆
VANTAGE AT WESTFIELD LLC
WESTFIELD
1.8 mi
B
3.54810.6386★★☆☆☆
AGAWAM SOUTH REHAB AND NURSING
AGAWAM
4.8 mi
B
3.89480.7941★★★★☆
AGAWAM WEST REHAB AND NURSING
AGAWAM
4.8 mi
B
3.68970.5656★★☆☆☆
AGAWAM EAST REHAB AND NURSING
AGAWAM
5.1 mi
D
3.60510.3879★★★☆☆
Vantage at West Springfield LLC
WEST SPRINGFIELD
5.5 mi
C
3.83180.4326★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
60
Total Deficiencies
$49,296
Fines Assessed
Jan 15, 2025Health
27 deficiencies cited
▼
Jan 31, 2024Health
1 deficiency cited
▼
Nov 8, 2023Health
19 deficiencies cited
▼
Aug 8, 2022Health
13 deficiencies cited
▼

Penalty History

Nov 8, 2023Fine
$49,296
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.