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C
Below Standard

Vantage at West Springfield LLC

42 PROSPECT AVENUE · WEST SPRINGFIELD, MA 01089

4137333151 · For profit - Limited Liability company

168 beds116.2 residents338 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Vantage at West Springfield LLC receives an overall staffing grade of C (Below Standard). With 3.8318 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.4326 HPRD, below the recommended 0.75. It is 0.06 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 11.62% compared to weekdays. The facility relies heavily on temporary agency staff (30.82% of hours), suggesting potential workforce instability.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

⚠️RN staffing (0.4326 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️30.82% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.8318hrs/resident/day▼ 0.06
CMS benchmark: 3.48
RN HPRD
0.4326hrs/resident/day▼ 0.25
Recommended: 0.75
Weekend Drop-off
11.62%
3.962 weekday → 3.5014 weekend
Agency Staff
30.82%
29.93% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.3618hrs/resident/day
Direct care aides
LPN HPRD
1.0375hrs/resident/day
Licensed practical nurses
Consistency
0.2896std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Hampden County Average-0.12 HPRD
3.95
03.83 HPRD
vs. Massachusetts State Average-0.04 HPRD
3.87
03.83 HPRD
vs. National Average-0.06 HPRD
3.90
03.83 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Vantage at West Springfield LLC ★
WEST SPRINGFIELD · This facility
—
C
3.83180.4326★★☆☆☆
MISSION CARE AT HOLYOKE
HOLYOKE
1.3 mi
C
3.76550.4693★★☆☆☆
RENAISSANCE MANOR ON CABOT
HOLYOKE
3.5 mi
B
3.82171.0564★★★★☆
REGALCARE AT HOLYOKE
HOLYOKE
3.5 mi
F
3.6440.2127★☆☆☆☆
DAY BROOK VILLAGE SENIOR LIVING
HOLYOKE
3.6 mi
B
4.13780.5905★★☆☆☆
CARE ONE AT HOLYOKE
HOLYOKE
4.8 mi
C
3.74970.5241★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

8
Inspections
49
Total Deficiencies
$204,123
Fines Assessed
Oct 15, 2024Health
1 deficiency cited
▼
Aug 6, 2024Health
8 deficiencies cited
▼
Dec 6, 2023Health
6 deficiencies cited
▼
Oct 12, 2023Health
2 deficiencies cited· Includes actual harm
▼
May 31, 2023Health
9 deficiencies cited
▼
May 17, 2023Health
1 deficiency cited
▼
Mar 8, 2023Health
6 deficiencies cited· Includes actual harm
▼
Sep 30, 2021Health
16 deficiencies cited
▼

Penalty History

Oct 12, 2023Fine
$13,748
Mar 8, 2023Fine
$190,375
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.