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C
Below Standard

MISSION CARE AT HOLYOKE

35 HOLY FAMILY ROAD · HOLYOKE, MA 01040

4135323246 · For profit - Limited Liability company

125 beds116.5 residents231 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

MISSION CARE AT HOLYOKE receives an overall staffing grade of C (Below Standard). With 3.7655 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.4693 HPRD, below the recommended 0.75. It is 0.13 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 13.02% compared to weekdays. The facility has low agency staff usage (3.96% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.4693 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (3.96%) — mostly permanent, familiar staff
Total Nurse HPRD
3.7655hrs/resident/day▼ 0.13
CMS benchmark: 3.48
RN HPRD
0.4693hrs/resident/day▼ 0.21
Recommended: 0.75
Weekend Drop-off
13.02%
3.9093 weekday → 3.4003 weekend
Agency Staff
3.96%
7.71% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.2079hrs/resident/day
Direct care aides
LPN HPRD
1.0882hrs/resident/day
Licensed practical nurses
Consistency
0.3033std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Hampden County Average-0.18 HPRD
3.95
03.77 HPRD
vs. Massachusetts State Average-0.11 HPRD
3.87
03.77 HPRD
vs. National Average-0.13 HPRD
3.90
03.77 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
MISSION CARE AT HOLYOKE ★
HOLYOKE · This facility
—
C
3.76550.4693★★☆☆☆
Vantage at West Springfield LLC
WEST SPRINGFIELD
1.3 mi
C
3.83180.4326★★☆☆☆
REGALCARE AT HOLYOKE
HOLYOKE
2.2 mi
F
3.6440.2127★☆☆☆☆
RENAISSANCE MANOR ON CABOT
HOLYOKE
2.2 mi
B
3.82171.0564★★★★☆
DAY BROOK VILLAGE SENIOR LIVING
HOLYOKE
2.3 mi
B
4.13780.5905★★☆☆☆
CARE ONE AT HOLYOKE
HOLYOKE
3.5 mi
C
3.74970.5241★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
43
Total Deficiencies
$16,985
Fines Assessed
Dec 3, 2025Health
2 deficiencies cited
▼
Nov 25, 2025Health
3 deficiencies cited· Includes actual harm
▼
Jun 10, 2025Health
10 deficiencies cited
▼
Apr 1, 2025Health
2 deficiencies cited· Includes actual harm
▼
Jan 2, 2025Health
1 deficiency cited
▼
Apr 2, 2024Health
6 deficiencies cited
▼
Jan 3, 2023Health
19 deficiencies cited· Includes actual harm
▼

Penalty History

Apr 1, 2025Fine
$16,985
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.