Home›Massachusetts›Hampden County›REGALCARE AT HOLYOKE
F
Critical

REGALCARE AT HOLYOKE

282 CABOT STREET · HOLYOKE, MA 01040

4135387470 · For profit - Limited Liability company

102 beds90.8 residents130 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
F
Critical
RN Staff
F
Critical
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

REGALCARE AT HOLYOKE receives an overall staffing grade of F (Critical). With 3.644 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.2127 HPRD, below the recommended 0.75. It is 0.25 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 15.58% compared to weekdays. The facility has low agency staff usage (1.69% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

⚠️Had 2 days with zero registered nurse hours this quarter. While below the 4-day threshold for an auto 1-star rating, any zero-RN day is a concern.
⚠️RN staffing (0.2127 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Low agency staff usage (1.69%) — mostly permanent, familiar staff
Total Nurse HPRD
3.644hrs/resident/day▼ 0.25
CMS benchmark: 3.48
RN HPRD
0.2127hrs/resident/day▼ 0.47
Recommended: 0.75
Weekend Drop-off
15.58%
3.8118 weekday → 3.2181 weekend
Agency Staff
1.69%
0% of RN hours from contractors
Days with Zero RN
2days this quarter
4+ days = auto 1-star
CNA HPRD
2.0727hrs/resident/day
Direct care aides
LPN HPRD
1.3586hrs/resident/day
Licensed practical nurses
Consistency
0.3817std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Hampden County Average-0.30 HPRD
3.95
03.64 HPRD
vs. Massachusetts State Average-0.23 HPRD
3.87
03.64 HPRD
vs. National Average-0.25 HPRD
3.90
03.64 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
REGALCARE AT HOLYOKE ★
HOLYOKE · This facility
—
F
3.6440.2127★☆☆☆☆
RENAISSANCE MANOR ON CABOT
HOLYOKE
0.1 mi
B
3.82171.0564★★★★☆
DAY BROOK VILLAGE SENIOR LIVING
HOLYOKE
1.2 mi
B
4.13780.5905★★☆☆☆
CARE ONE AT HOLYOKE
HOLYOKE
1.9 mi
C
3.74970.5241★★★★★
MISSION CARE AT HOLYOKE
HOLYOKE
2.2 mi
C
3.76550.4693★★☆☆☆
Vantage at West Springfield LLC
WEST SPRINGFIELD
3.5 mi
C
3.83180.4326★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
46
Total Deficiencies
$26,071
Fines Assessed
Jun 25, 2025Health
10 deficiencies cited
▼
Oct 23, 2024Health
1 deficiency cited
▼
May 24, 2024Health
17 deficiencies cited
▼
Oct 12, 2023Health
3 deficiencies cited· Includes actual harm
▼
Sep 27, 2023Health
1 deficiency cited
▼
Jun 29, 2023Health
2 deficiencies cited
▼
Feb 21, 2023Health
12 deficiencies cited
▼

Penalty History

Sep 27, 2023Fine
$13,153
Feb 28, 2023Fine
$3,168
Feb 21, 2023Fine
$9,750
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.