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B
Good

MILFORD CENTER

700 MARVEL ROAD · MILFORD, DE 19963

3024223303 · For profit - Corporation

136 beds90 residents148 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A
Very Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

MILFORD CENTER receives an overall staffing grade of B (Good). With 3.7266 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.17 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 13.19% compared to weekdays. The facility has low agency staff usage (6.45% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.7266hrs/resident/day▼ 0.17
CMS benchmark: 3.48
RN HPRD
0.7516hrs/resident/day▲ 0.07
Recommended: 0.75
Weekend Drop-off
13.19%
3.8709 weekday → 3.3603 weekend
Agency Staff
6.45%
3.33% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.1015hrs/resident/day
Direct care aides
LPN HPRD
0.8447hrs/resident/day
Licensed practical nurses
Consistency
0.3552std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Sussex County Average-0.41 HPRD
4.13
03.73 HPRD
vs. Delaware State Average-0.65 HPRD
4.38
03.73 HPRD
vs. National Average-0.17 HPRD
3.90
03.73 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
MILFORD CENTER ★
MILFORD · This facility
—
B
3.72660.7516☆☆☆☆☆
POLARIS HEALTHCARE AND REHABILITATION CENTER
MILFORD
0.4 mi
A
4.18730.8306★☆☆☆☆
DELAWARE VETERANS HOME
MILFORD
2.1 mi
A+
6.22472.2482★★★★★
DELAWARE BAY REHABILITATION AND HEALTHCARE CENTER
GEORGETOWN
14.9 mi
B
4.01790.5955★★☆☆☆
BAY TERRACE REHABILITATION AND HEALTH CENTER
DOVER
17.6 mi
B
3.85450.7567★★★☆☆
CENTER AT EDEN HILL, LLC
DOVER
17.8 mi
A+
5.22061.3571★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

10
Inspections
79
Total Deficiencies
$176,862
Fines Assessed
Dec 3, 2025Health
3 deficiencies cited
▼
Nov 17, 2025Health
1 deficiency cited
▼
Jun 26, 2025Health
1 deficiency cited· Includes actual harm
▼
Nov 25, 2024Health
16 deficiencies cited· Includes actual harm
▼
May 22, 2024Health
4 deficiencies cited
▼
Feb 27, 2024Health
15 deficiencies cited· Includes actual harm
▼
Jan 5, 2024Health
19 deficiencies cited
▼
Aug 30, 2023Health
1 deficiency cited
▼
Apr 26, 2023Health
3 deficiencies cited
▼
Jun 28, 2022Health
16 deficiencies cited· Includes actual harm
▼

Penalty History

Jun 26, 2025Fine
$14,508
Nov 25, 2024Fine
$104,696
Feb 27, 2024Fine
$57,658
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.