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A+
Excellent

DELAWARE VETERANS HOME

100 DELAWARE VETERANS BLVD · MILFORD, DE 19963

3024246000 · Government - State

144 beds73.3 residents155 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

DELAWARE VETERANS HOME receives an overall staffing grade of A+ (Excellent). With 6.2247 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 2.33 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 19.58% compared to weekdays. The facility relies heavily on temporary agency staff (55.42% of hours), suggesting potential workforce instability.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

⚠️55.42% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
6.2247hrs/resident/day▲ 2.33
CMS benchmark: 3.48
RN HPRD
2.2482hrs/resident/day▲ 1.57
Recommended: 0.75
Weekend Drop-off
19.58%
6.5892 weekday → 5.2991 weekend
Agency Staff
55.42%
44.05% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.1823hrs/resident/day
Direct care aides
LPN HPRD
0.7942hrs/resident/day
Licensed practical nurses
Consistency
0.7526std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Sussex County Average+2.09 HPRD
4.13
06.22 HPRD
vs. Delaware State Average+1.84 HPRD
4.38
06.22 HPRD
vs. National Average+2.33 HPRD
3.90
06.22 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
DELAWARE VETERANS HOME ★
MILFORD · This facility
—
A+
6.22472.2482★★★★★
MILFORD CENTER
MILFORD
2.1 mi
B
3.72660.7516☆☆☆☆☆
POLARIS HEALTHCARE AND REHABILITATION CENTER
MILFORD
2.3 mi
A
4.18730.8306★☆☆☆☆
BAY TERRACE REHABILITATION AND HEALTH CENTER
DOVER
15.5 mi
B
3.85450.7567★★★☆☆
CENTER AT EDEN HILL, LLC
DOVER
15.7 mi
A+
5.22061.3571★★★★★
CADIA REHABILITATION CAPITOL
DOVER
16.9 mi
B
3.91550.6803★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
28
Total Deficiencies
$31,837
Fines Assessed
Mar 6, 2025Health
5 deficiencies cited· Includes actual harm
▼
Apr 25, 2024Health
3 deficiencies cited
▼
Apr 25, 2023Health
6 deficiencies cited
▼
Sep 10, 2021Health
14 deficiencies cited
▼

Penalty History

Mar 6, 2025Fine
$31,837
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.