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C
Below Standard

COMPLETE CARE AT FOX HILL

1253 HARTFORD TPKE · ROCKVILLE, CT 06066

8608750771 · For profit - Corporation

150 beds109.7 residents147 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

COMPLETE CARE AT FOX HILL receives an overall staffing grade of C (Below Standard). With 3.2855 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.5763 HPRD, below the recommended 0.75. It is 0.61 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 13.3% compared to weekdays. The facility has low agency staff usage (0.29% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.2855 HPRD — needs 0.19 more hours per resident per day.
⚠️RN staffing (0.5763 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.29%) — mostly permanent, familiar staff
Total Nurse HPRD
3.2855hrs/resident/day▼ 0.61
CMS benchmark: 3.48
RN HPRD
0.5763hrs/resident/day▼ 0.11
Recommended: 0.75
Weekend Drop-off
13.3%
3.4138 weekday → 2.9597 weekend
Agency Staff
0.29%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.755hrs/resident/day
Direct care aides
LPN HPRD
0.9542hrs/resident/day
Licensed practical nurses
Consistency
0.3181std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Capitol County Average-0.52 HPRD
3.80
03.29 HPRD
vs. Connecticut State Average-0.55 HPRD
3.84
03.29 HPRD
vs. National Average-0.61 HPRD
3.90
03.29 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
COMPLETE CARE AT FOX HILL ★
ROCKVILLE · This facility
—
C
3.28550.5763★★☆☆☆
WOODLAKE AT TOLLAND
TOLLAND
1.3 mi
B
3.98670.7341★★☆☆☆
VERNON REHABILITATION AND HEALTHCARE CENTER
VERNON
2.3 mi
C
3.95210.5103★★★★☆
EVERGREEN CENTER FOR HEALTH & REHABILITATION
STAFFORD SPRINGS
8.5 mi
C
3.87160.494★★☆☆☆
MANCHESTER REHABILITATION AND HEALTHCARE CENTER
MANCHESTER
8.6 mi
C
3.8640.4525★★★★★
WESTSIDE CARE CENTER
MANCHESTER
8.9 mi
D
2.90990.2871★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

10
Inspections
40
Total Deficiencies
$25,449
Fines Assessed
Nov 26, 2025Health
1 deficiency cited
▼
Apr 29, 2025Health
2 deficiencies cited
▼
Mar 4, 2025Health
1 deficiency cited
▼
May 22, 2024Health
19 deficiencies cited
▼
Apr 26, 2024Health
1 deficiency cited
▼
Feb 29, 2024Health
1 deficiency cited· Includes actual harm
▼
Feb 1, 2024Health
1 deficiency cited
▼
Jul 12, 2023Health
3 deficiencies cited· Includes actual harm
▼
Nov 19, 2021Health
3 deficiencies cited
▼
Jul 5, 2019Health
8 deficiencies cited
▼

Penalty History

Feb 29, 2024Fine
$16,801
Jul 12, 2023Fine
$8,648
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.