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B
Good

RIVER'S BEND HEALTH SERVICES

960 S RAPIDS RD · MANITOWOC, WI 54220

9206841144 · For profit - Corporation

100 beds79.2 residents175 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A
Very Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

RIVER'S BEND HEALTH SERVICES receives an overall staffing grade of B (Good). With 3.5294 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.37 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 13.06% compared to weekdays. The facility uses a moderate level of agency staff (8.37% of hours), suggesting some reliance on temporary workers.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.5294hrs/resident/day▼ 0.37
CMS benchmark: 3.48
RN HPRD
0.7505hrs/resident/day▲ 0.07
Recommended: 0.75
Weekend Drop-off
13.06%
3.6646 weekday → 3.1862 weekend
Agency Staff
8.37%
14.48% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9901hrs/resident/day
Direct care aides
LPN HPRD
0.6166hrs/resident/day
Licensed practical nurses
Consistency
0.3367std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Manitowoc County Average-0.54 HPRD
4.07
03.53 HPRD
vs. Wisconsin State Average-0.67 HPRD
4.20
03.53 HPRD
vs. National Average-0.37 HPRD
3.90
03.53 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
RIVER'S BEND HEALTH SERVICES ★
MANITOWOC · This facility
—
B
3.52940.7505★★★☆☆
Complete Care at Manitowoc LLC
MANITOWOC
1.9 mi
B
3.91040.8376★★★☆☆
NORTH RIDGE HEALTH AND REHABILITATION CENTER
MANITOWOC
3.1 mi
B
3.92470.9905★★☆☆☆
WILLOWDALE HEALTH SERVICES
NEW HOLSTEIN
21.1 mi
C
3.39691.0041★★★★☆
HOMESTEAD HEALTH SERVICES
NEW HOLSTEIN
21.4 mi
B
3.67971.0863★☆☆☆☆
SHEBOYGAN HEALTH SERVICES
SHEBOYGAN
22.9 mi
C
3.18750.8989★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
23
Total Deficiencies
$0
Fines Assessed
Dec 18, 2025Health
4 deficiencies cited
▼
Nov 24, 2025Health
2 deficiencies cited
▼
Jul 1, 2025Health
1 deficiency cited
▼
Feb 17, 2025Health
2 deficiencies cited
▼
Aug 28, 2024Health
10 deficiencies cited
▼
Jan 17, 2024Health
1 deficiency cited
▼
Jul 26, 2023Health
3 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.