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C
Below Standard

WILLOWDALE HEALTH SERVICES

1610 HOOVER ST · NEW HOLSTEIN, WI 53061

9208985706 · For profit - Limited Liability company

49 beds27 residents80 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
A+
Excellent
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WILLOWDALE HEALTH SERVICES receives an overall staffing grade of C (Below Standard). With 3.3969 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has adequate registered nurse (RN) coverage. It is 0.50 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 11.05% compared to weekdays. The facility uses a moderate level of agency staff (10.7% of hours), suggesting some reliance on temporary workers.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.3969 HPRD — needs 0.08 more hours per resident per day.

✨ Strengths (2)

✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.3969hrs/resident/day▼ 0.50
CMS benchmark: 3.48
RN HPRD
1.0041hrs/resident/day▲ 0.32
Recommended: 0.75
Weekend Drop-off
11.05%
3.5064 weekday → 3.1189 weekend
Agency Staff
10.7%
22.91% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.6556hrs/resident/day
Direct care aides
LPN HPRD
0.6595hrs/resident/day
Licensed practical nurses
Consistency
0.333std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Calumet County Average-0.14 HPRD
3.54
03.40 HPRD
vs. Wisconsin State Average-0.80 HPRD
4.20
03.40 HPRD
vs. National Average-0.50 HPRD
3.90
03.40 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WILLOWDALE HEALTH SERVICES ★
NEW HOLSTEIN · This facility
—
C
3.39691.0041★★★★☆
HOMESTEAD HEALTH SERVICES
NEW HOLSTEIN
0.7 mi
B
3.67971.0863★☆☆☆☆
ROCKY KNOLL HEALTH CARE
PLYMOUTH
11.2 mi
A+
5.19051.0621★★★☆☆
Complete Care at Manitowoc LLC
MANITOWOC
19.2 mi
B
3.91040.8376★★★☆☆
Avina on Division
FOND DU LAC
20.6 mi
C
3.76370.4178★★★☆☆
EDENBROOK OF FOND DU LAC
FOND DU LAC
20.6 mi
B
3.60750.9374★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
16
Total Deficiencies
$0
Fines Assessed
Jan 22, 2025Health
1 deficiency cited
▼
Oct 2, 2024Health
7 deficiencies cited
▼
Nov 8, 2023Health
5 deficiencies cited
▼
Oct 12, 2022Health
3 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.