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B
Good

FRIENDLY VILLAGE NURSING AND REHAB CENTER

900 BOYCE DR · RHINELANDER, WI 54501

7153656832 · For profit - Limited Liability company

100 beds75.2 residents111 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A
Very Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

FRIENDLY VILLAGE NURSING AND REHAB CENTER receives an overall staffing grade of B (Good). With 3.5127 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.38 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 16.63% compared to weekdays. The facility has low agency staff usage (4% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (4%) — mostly permanent, familiar staff
Total Nurse HPRD
3.5127hrs/resident/day▼ 0.38
CMS benchmark: 3.48
RN HPRD
0.9018hrs/resident/day▲ 0.22
Recommended: 0.75
Weekend Drop-off
16.63%
3.6859 weekday → 3.0729 weekend
Agency Staff
4%
5.1% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.6868hrs/resident/day
Direct care aides
LPN HPRD
0.485hrs/resident/day
Licensed practical nurses
Consistency
0.4046std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Oneida County Average+0.32 HPRD
3.20
03.51 HPRD
vs. Wisconsin State Average-0.69 HPRD
4.20
03.51 HPRD
vs. National Average-0.38 HPRD
3.90
03.51 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
FRIENDLY VILLAGE NURSING AND REHAB CENTER ★
RHINELANDER · This facility
—
B
3.51270.9018★★★☆☆
TOMAHAWK HEALTH SERVICES
TOMAHAWK
16.5 mi
B
3.73591.0973★★★☆☆
RIVERVIEW HEALTH SERVICES
TOMAHAWK
17.9 mi
C
3.39250.9809★★★☆☆
PINE CREST HEALTH AND MEMORY CARE
MERRILL
32.8 mi
C
3.21890.7307★★★☆☆
EASTVIEW HEALTH AND REHABILITATION CENTER
ANTIGO
36.4 mi
C
3.03120.59★★★☆☆
RIB LAKE HEALTH SERVICES
RIB LAKE
43.3 mi
C
3.41180.899★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
17
Total Deficiencies
$0
Fines Assessed
Feb 6, 2025Health
5 deficiencies cited
▼
Jan 11, 2024Health
6 deficiencies cited
▼
Aug 14, 2023Health
1 deficiency cited
▼
Mar 20, 2023Health
1 deficiency cited
▼
Jan 19, 2023Health
4 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.