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C
Below Standard

PINE CREST HEALTH AND MEMORY CARE

2100 E SIXTH ST · MERRILL, WI 54452

7155360355 · Government - County

120 beds76 residents154 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

PINE CREST HEALTH AND MEMORY CARE receives an overall staffing grade of C (Below Standard). With 3.2189 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.7307 HPRD, below the recommended 0.75. It is 0.68 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 14.94% compared to weekdays. The facility uses a moderate level of agency staff (12.5% of hours), suggesting some reliance on temporary workers.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (4)

🚨Had 30 days with zero RN hours this quarter — CMS automatically assigns a 1-star staffing rating for 4+ days.
🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.2189 HPRD — needs 0.26 more hours per resident per day.
⚠️RN staffing (0.7307 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
📊Staffing levels are highly variable day to day (consistency score: 2.3549). This means the care experience can be very different depending on the day.

✨ Strengths (0)

Limited strengths identified for this quarter.

Total Nurse HPRD
3.2189hrs/resident/day▼ 0.68
CMS benchmark: 3.48
RN HPRD
0.7307hrs/resident/day▲ 0.05
Recommended: 0.75
Weekend Drop-off
14.94%
3.3608 weekday → 2.8586 weekend
Agency Staff
12.5%
8.79% of RN hours from contractors
Days with Zero RN
30days this quarter
4+ days = auto 1-star
⚠ Auto 1-star triggered
CNA HPRD
1.6429hrs/resident/day
Direct care aides
LPN HPRD
0.4656hrs/resident/day
Licensed practical nurses
Consistency
2.3549std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Lincoln County Average-0.23 HPRD
3.45
03.22 HPRD
vs. Wisconsin State Average-0.98 HPRD
4.20
03.22 HPRD
vs. National Average-0.68 HPRD
3.90
03.22 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
PINE CREST HEALTH AND MEMORY CARE ★
MERRILL · This facility
—
C
3.21890.7307★★★☆☆
Wood Aven Health and Rehabilitation
WAUSAU
13.6 mi
B
3.99651.0816★★★★☆
AMETHYST HEALTH OF WAUSAU
WAUSAU
14.8 mi
B
4.0290.6858★☆☆☆☆
WAUSAU MANOR HEALTH SERVICES
WAUSAU
15 mi
B
3.761.133★★★☆☆
NORTH CENTRAL HEALTH CARE
WAUSAU
15.9 mi
A
4.43231.3219★★☆☆☆
TOMAHAWK HEALTH SERVICES
TOMAHAWK
19.7 mi
B
3.73591.0973★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
16
Total Deficiencies
$0
Fines Assessed
Aug 27, 2025Health
1 deficiency cited
▼
Jun 18, 2025Health
1 deficiency cited
▼
May 1, 2025Health
6 deficiencies cited
▼
Oct 14, 2024Health
1 deficiency cited
▼
Aug 20, 2024Health
1 deficiency cited
▼
Mar 6, 2024Health
2 deficiencies cited
▼
Mar 8, 2023Health
4 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.