Home›Wisconsin›Polk County›DOVE HEALTHCARE - ST CROIX FALLS
A
Very Good

DOVE HEALTHCARE - ST CROIX FALLS

750 E LOUISIANA ST · ST CROIX FALLS, WI 54024

7154839815 · For profit - Limited Liability company

50 beds45.4 residents162 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
A
Very Good
RN Staff
A
Very Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

DOVE HEALTHCARE - ST CROIX FALLS receives an overall staffing grade of A (Very Good). With 4.625 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.73 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 16.61% compared to weekdays. The facility relies heavily on temporary agency staff (19.58% of hours), suggesting potential workforce instability.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

⚠️Had 2 days with zero registered nurse hours this quarter. While below the 4-day threshold for an auto 1-star rating, any zero-RN day is a concern.
⚠️19.58% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (2)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
Total Nurse HPRD
4.625hrs/resident/day▲ 0.73
CMS benchmark: 3.48
RN HPRD
0.8975hrs/resident/day▲ 0.21
Recommended: 0.75
Weekend Drop-off
16.61%
4.8528 weekday → 4.0466 weekend
Agency Staff
19.58%
20.02% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
2days this quarter
4+ days = auto 1-star
CNA HPRD
3.0101hrs/resident/day
Direct care aides
LPN HPRD
0.5973hrs/resident/day
Licensed practical nurses
Consistency
0.5453std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Polk County Average+0.43 HPRD
4.19
04.63 HPRD
vs. Wisconsin State Average+0.43 HPRD
4.20
04.63 HPRD
vs. National Average+0.73 HPRD
3.90
04.63 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
DOVE HEALTHCARE - ST CROIX FALLS ★
ST CROIX FALLS · This facility
—
A
4.6250.8975★☆☆☆☆
UNITED PIONEER HOME
LUCK
13.2 mi
A
4.92050.9104★★★☆☆
WILLOW RIDGE HEALTHCARE
AMERY
14.9 mi
B
3.93780.6698★★★☆☆
GOLDEN AGE MANOR
AMERY
15 mi
B
3.68180.7016★☆☆☆☆
ST CROIX HEALTH CENTER
NEW RICHMOND
19.8 mi
A
5.31410.9869★★★★★
DEERFIELD CARE CENTER, LLC
NEW RICHMOND
20.8 mi
A
4.15991.4096★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

12
Inspections
56
Total Deficiencies
$129,124
Fines Assessed
Sep 18, 2025Health
8 deficiencies cited
▼
Aug 13, 2025Health
1 deficiency cited
▼
Feb 19, 2025Health
3 deficiencies cited· Includes actual harm
▼
Jan 22, 2025Health
2 deficiencies cited
▼
Jan 2, 2025Health
1 deficiency cited· Includes actual harm
▼
Jul 17, 2024Health
9 deficiencies cited
▼
May 15, 2024Health
5 deficiencies cited
▼
Feb 26, 2024Health
6 deficiencies cited
▼
Nov 6, 2023Health
2 deficiencies cited
▼
Jul 12, 2023Health
13 deficiencies cited
▼
Jun 5, 2023Health
5 deficiencies cited· Includes actual harm
▼
Feb 21, 2023Health
1 deficiency cited
▼

Penalty History

Jan 22, 2025Fine
$44,485
Jan 22, 2025Payment Denial
Jan 2, 2025Fine
$26,685
Jun 5, 2023Fine
$57,954
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.