Home›Wisconsin›St. Croix County›ST CROIX HEALTH CENTER
A
Very Good

ST CROIX HEALTH CENTER

1445 N FOURTH ST · NEW RICHMOND, WI 54017

7152468211 · Government - County

50 beds42.2 residents130 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A
Very Good
RN Staff
A
Very Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

ST CROIX HEALTH CENTER receives an overall staffing grade of A (Very Good). With 5.3141 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 1.42 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 12.3% compared to weekdays. The facility relies heavily on temporary agency staff (17.5% of hours), suggesting potential workforce instability.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

⚠️17.5% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
5.3141hrs/resident/day▲ 1.42
CMS benchmark: 3.48
RN HPRD
0.9869hrs/resident/day▲ 0.30
Recommended: 0.75
Weekend Drop-off
12.3%
5.5055 weekday → 4.8281 weekend
Agency Staff
17.5%
8.18% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.6894hrs/resident/day
Direct care aides
LPN HPRD
0.5984hrs/resident/day
Licensed practical nurses
Consistency
0.5576std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. St. Croix County Average+0.87 HPRD
4.44
05.31 HPRD
vs. Wisconsin State Average+1.12 HPRD
4.20
05.31 HPRD
vs. National Average+1.42 HPRD
3.90
05.31 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
ST CROIX HEALTH CENTER ★
NEW RICHMOND · This facility
—
A
5.31410.9869★★★★★
DEERFIELD CARE CENTER, LLC
NEW RICHMOND
1.1 mi
A
4.15991.4096★★★★☆
HAMMOND HEALTH SERVICES
HAMMOND
11.9 mi
B
3.88431.2148★★★★☆
BALDWIN CARE CENTER
BALDWIN
15 mi
A
4.35790.8873★★★☆☆
WILLOW RIDGE HEALTHCARE
AMERY
15.1 mi
B
3.93780.6698★★★☆☆
GOLDEN AGE MANOR
AMERY
15.3 mi
B
3.68180.7016★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
19
Total Deficiencies
$0
Fines Assessed
Sep 18, 2024Health
6 deficiencies cited
▼
Aug 30, 2023Health
5 deficiencies cited
▼
Jul 28, 2022Health
8 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.