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B
Good

WILLOW TREE HEALTHCARE CENTER

1263 SOUTH GEORGE STREET · CHARLES TOWN, WV 25414

3047256575 · For profit - Corporation

104 beds99.1 residents129 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WILLOW TREE HEALTHCARE CENTER receives an overall staffing grade of B (Good). With 3.6166 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.5853 HPRD, below the recommended 0.75. It is 0.28 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 19.9% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.5853 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.6166hrs/resident/day▼ 0.28
CMS benchmark: 3.48
RN HPRD
0.5853hrs/resident/day▼ 0.10
Recommended: 0.75
Weekend Drop-off
19.9%
3.8321 weekday → 3.0695 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9106hrs/resident/day
Direct care aides
LPN HPRD
1.1137hrs/resident/day
Licensed practical nurses
Consistency
0.3905std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Jefferson County Average+0.35 HPRD
3.27
03.62 HPRD
vs. West Virginia State Average-0.08 HPRD
3.70
03.62 HPRD
vs. National Average-0.28 HPRD
3.90
03.62 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WILLOW TREE HEALTHCARE CENTER ★
CHARLES TOWN · This facility
—
B
3.61660.5853★★☆☆☆
SHENANDOAH CENTER
CHARLES TOWN
1 mi
C
3.0290.8698★☆☆☆☆
CANTERBURY CENTER
SHEPHERDSTOWN
11.2 mi
C
3.15691.0117★★☆☆☆
CARE HAVEN CENTER
MARTINSBURG
11.3 mi
C
3.13490.8475★★★★★
MARTINSBURG HEALTHCARE CENTER
MARTINSBURG
15.2 mi
C
3.45830.6654★★★★☆
WAR MEMORIAL HOSPITAL
BERKELEY SPRINGS
26.1 mi
A+
5.94211.3343★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

9
Inspections
55
Total Deficiencies
$8,018
Fines Assessed
Oct 30, 2025Health
3 deficiencies cited
▼
Jul 24, 2025Health
9 deficiencies cited
▼
May 7, 2025Health
1 deficiency cited
▼
Jul 25, 2024Health
2 deficiencies cited
▼
May 22, 2024Health
3 deficiencies cited· Includes actual harm
▼
Jan 19, 2024Health
6 deficiencies cited
▼
Sep 20, 2023Health
4 deficiencies cited
▼
May 3, 2023Health
15 deficiencies cited
▼
Mar 2, 2022Health
12 deficiencies cited
▼

Penalty History

May 22, 2024Fine
$8,018
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.