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C
Below Standard

CARE HAVEN CENTER

2720 CHARLES TOWN ROAD · MARTINSBURG, WV 25401

3042630933 · For profit - Corporation

68 beds65.3 residents85 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
A
Very Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

CARE HAVEN CENTER receives an overall staffing grade of C (Below Standard). With 3.1349 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has adequate registered nurse (RN) coverage. It is 0.76 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 19.04% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.1349 HPRD — needs 0.35 more hours per resident per day.

✨ Strengths (3)

✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.1349hrs/resident/day▼ 0.76
CMS benchmark: 3.48
RN HPRD
0.8475hrs/resident/day▲ 0.16
Recommended: 0.75
Weekend Drop-off
19.04%
3.3132 weekday → 2.6823 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.6969hrs/resident/day
Direct care aides
LPN HPRD
0.5034hrs/resident/day
Licensed practical nurses
Consistency
0.3704std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Berkeley County Average-0.16 HPRD
3.30
03.13 HPRD
vs. West Virginia State Average-0.56 HPRD
3.70
03.13 HPRD
vs. National Average-0.76 HPRD
3.90
03.13 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
CARE HAVEN CENTER ★
MARTINSBURG · This facility
—
C
3.13490.8475★★★★★
MARTINSBURG HEALTHCARE CENTER
MARTINSBURG
3.9 mi
C
3.45830.6654★★★★☆
CANTERBURY CENTER
SHEPHERDSTOWN
6.5 mi
C
3.15691.0117★★☆☆☆
SHENANDOAH CENTER
CHARLES TOWN
10.6 mi
C
3.0290.8698★☆☆☆☆
WILLOW TREE HEALTHCARE CENTER
CHARLES TOWN
11.3 mi
B
3.61660.5853★★☆☆☆
WAR MEMORIAL HOSPITAL
BERKELEY SPRINGS
15.8 mi
A+
5.94211.3343★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
52
Total Deficiencies
$0
Fines Assessed
Sep 6, 2024Health
12 deficiencies cited
▼
Mar 1, 2023Health
10 deficiencies cited
▼
Jan 11, 2022Health
30 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.