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A
Very Good

TOUCHMARK ON SOUTH HILL NURSING

2929 SOUTH WATERFORD DRIVE · SPOKANE, WA 99203

5095362929 · For profit - Limited Liability company

57 beds2.1 residents108 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
A+
Excellent
RN Staff
A
Very Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

TOUCHMARK ON SOUTH HILL NURSING receives an overall staffing grade of A (Very Good). With 4.6809 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.83 HPRD above the national average.

Weekend staffing drops significantly — dropping 28.17% compared to weekdays. The facility has low agency staff usage (7.8% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

⚠️Weekend staffing drops 28.17% — significantly higher than average. Residents receive substantially less care on Saturdays and Sundays.
📊Staffing levels are highly variable day to day (consistency score: 0.8013). This means the care experience can be very different depending on the day.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
4.6809hrs/resident/day▲ 0.83
CMS benchmark: 3.48
RN HPRD
1.0506hrs/resident/day▲ 0.37
Recommended: 0.75
Weekend Drop-off
28.17%
5.0956 weekday → 3.6602 weekend
⚠ Significant weekend reduction
Agency Staff
7.8%
7.88% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.7086hrs/resident/day
Direct care aides
LPN HPRD
0.9217hrs/resident/day
Licensed practical nurses
Consistency
0.8013std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Spokane County Average+0.39 HPRD
4.29
04.68 HPRD
vs. Washington State Average+0.34 HPRD
4.34
04.68 HPRD
vs. National Average+0.83 HPRD
3.85
04.68 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q1 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
TOUCHMARK ON SOUTH HILL NURSING ★
SPOKANE · This facility
—
A
4.68091.0506★★★★☆
ALDERWOOD MANOR
SPOKANE
1.8 mi
B
3.9311.0646★★★☆☆
SOUTH HILL REHABILITATION AND CARE CENTER
SPOKANE
2 mi
B
4.4830.7208★★★☆☆
SPOKANE VETERANS HOME
SPOKANE
2.2 mi
B
3.88641.4702★★★★★
ROCKWOOD SOUTH HILL
SPOKANE
4.2 mi
A+
5.13531.6045★★★☆☆
SUNSHINE HEALTH & REHAB
SPOKANE
5.3 mi
A
4.73941.5269★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
30
Total Deficiencies
$0
Fines Assessed
Jan 13, 2025Health
3 deficiencies cited
▼
Aug 22, 2024Health
4 deficiencies cited
▼
Jun 26, 2024Health
2 deficiencies cited
▼
Apr 8, 2024Health
2 deficiencies cited
▼
Feb 7, 2024Health
1 deficiency cited
▼
Aug 31, 2023Health
13 deficiencies cited
▼
Mar 31, 2022Health
5 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q1 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.