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A+

Excellent

ROCKWOOD SOUTH HILL

EAST 2903 25TH AVENUE · SPOKANE, WA 99223

5095366650 · Non profit - Church related

45 beds34.1 residents67 staff

CMS Five-Star Ratings

Overall

★★★★★

Staffing

★★★★★

Quality

★★★★★

Inspections

★★★★★

Staffing Grades

A+

Excellent

Total Staff

A+

Excellent

RN Staff

A+

Excellent

Overall

✓CMS Benchmark(≥ 3.48 HPRD)

✓RN Recommendation(≥ 0.75 HPRD)

✓Research Standard(≥ 4.10 HPRD)

📋

What This Means in Plain English

ROCKWOOD SOUTH HILL receives an overall staffing grade of A+ (Excellent). With 5.1353 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 1.24 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 10.07% compared to weekdays. The facility has low agency staff usage (0.75% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)

✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)

✅No days with zero registered nurse hours this quarter

✅Low agency staff usage (0.75%) — mostly permanent, familiar staff

Total Nurse HPRD

5.1353hrs/resident/day▲ 1.24

CMS benchmark: 3.48

RN HPRD

1.6045hrs/resident/day▲ 0.92

Recommended: 0.75

Weekend Drop-off

10.07%

5.2857 weekday → 4.7536 weekend

Agency Staff

0.75%

2.39% of RN hours from contractors

Days with Zero RN

0days this quarter

4+ days = auto 1-star

CNA HPRD

3.199hrs/resident/day

Direct care aides

LPN HPRD

0.3318hrs/resident/day

Licensed practical nurses

Consistency

0.662std dev

Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Spokane County Average+0.98 HPRD

4.15

05.14 HPRD

vs. Washington State Average+0.85 HPRD

4.28

05.14 HPRD

vs. National Average+1.24 HPRD

3.90

05.14 HPRD

■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

Facility	Distance	Grade	Total HPRD	RN HPRD	CMS Rating
ROCKWOOD SOUTH HILL ★ SPOKANE · This facility	—	A+	5.1353	1.6045	★★★☆☆
SPOKANE HEALTH & REHABILITATION SPOKANE	1.6 mi	C	3.4453	0.5117	★☆☆☆☆
NORTH CENTRAL CARE CENTER SPOKANE	1.6 mi	B	3.9697	0.6688	★★★★☆
SPOKANE FALLS CARE SPOKANE	1.9 mi	C	4.1308	0.4251	★☆☆☆☆
SPOKANE VETERANS HOME SPOKANE	2.2 mi	B	3.8864	1.4702	★★★★★
SOUTH HILL REHABILITATION AND CARE CENTER SPOKANE	2.5 mi	B	4.483	0.7208	★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

Inspections

Total Deficiencies

Fines Assessed

Dec 9, 2024Health

21 deficiencies cited

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Oct 16, 2023Health

1 deficiency cited

▼

Aug 3, 2023Health

11 deficiencies cited

▼

Jul 23, 2021Health

15 deficiencies cited

▼

CMS Severity Scale

A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.