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D
Poor

WESTWOOD CENTER

20 WESTWOOD MEDICAL PARK · BLUEFIELD, VA 24605

2763225439 · For profit - Corporation

60 beds42.4 residents74 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WESTWOOD CENTER receives an overall staffing grade of D (Poor). With 3.4765 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.3798 HPRD, below the recommended 0.75. It is 0.42 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 13.32% compared to weekdays. The facility has low agency staff usage (2.73% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (3)

⚠️Had 2 days with zero registered nurse hours this quarter. While below the 4-day threshold for an auto 1-star rating, any zero-RN day is a concern.
🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.4765 HPRD — needs 0.00 more hours per resident per day.
⚠️RN staffing (0.3798 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (1)

✅Low agency staff usage (2.73%) — mostly permanent, familiar staff
Total Nurse HPRD
3.4765hrs/resident/day▼ 0.42
CMS benchmark: 3.48
RN HPRD
0.3798hrs/resident/day▼ 0.30
Recommended: 0.75
Weekend Drop-off
13.32%
3.6125 weekday → 3.1312 weekend
Agency Staff
2.73%
18.91% of RN hours from contractors
Days with Zero RN
2days this quarter
4+ days = auto 1-star
CNA HPRD
1.6708hrs/resident/day
Direct care aides
LPN HPRD
1.143hrs/resident/day
Licensed practical nurses
Consistency
0.4207std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Tazewell County Average-1.30 HPRD
4.78
03.48 HPRD
vs. Virginia State Average-0.35 HPRD
3.83
03.48 HPRD
vs. National Average-0.42 HPRD
3.90
03.48 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WESTWOOD CENTER ★
BLUEFIELD · This facility
—
D
3.47650.3798★☆☆☆☆
BLAND COUNTY NURSING & REHAB CENTER
BASTIAN
7 mi
B
4.01850.8531★★★★★
HERITAGE HALL TAZEWELL
TAZEWELL
15.7 mi
D
3.07280.2932★★☆☆☆
WYTHE CNTY COMMUNITY HOSP ECU
WYTHEVILLE
21.5 mi
A+
11.4148.252★★★★☆
PULASKI HLTH & REHAB CNTR
PULASKI
29.1 mi
C
3.07710.6305★★★☆☆
HIGHLAND RIDGE REHAB CENTER
DUBLIN
32 mi
C
4.1460.4133★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
53
Total Deficiencies
$247,727
Fines Assessed
Feb 27, 2025Health
1 deficiency cited· Includes actual harm
▼
Aug 21, 2024Health
18 deficiencies cited· Includes actual harm
▼
Oct 17, 2023Health
1 deficiency cited· Includes actual harm
▼
Jun 7, 2023Health
2 deficiencies cited
▼
May 12, 2023Health
4 deficiencies cited
▼
Mar 20, 2023Health
20 deficiencies cited· Includes actual harm
▼
May 20, 2021Health
7 deficiencies cited
▼

Penalty History

Feb 27, 2025Fine
$12,698
Aug 21, 2024Fine
$133,517
Oct 17, 2023Fine
$13,397
Mar 20, 2023Fine
$88,115
Mar 20, 2023Payment Denial
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.