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D
Poor

HERITAGE HALL TAZEWELL

282 BEN BOLT AVENUE · TAZEWELL, VA 24651

2769882515 · For profit - Limited Liability company

180 beds154.6 residents150 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HERITAGE HALL TAZEWELL receives an overall staffing grade of D (Poor). With 3.0728 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.2932 HPRD, below the recommended 0.75. It is 0.82 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 11.82% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.0728 HPRD — needs 0.41 more hours per resident per day.
⚠️RN staffing (0.2932 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.0728hrs/resident/day▼ 0.82
CMS benchmark: 3.48
RN HPRD
0.2932hrs/resident/day▼ 0.39
Recommended: 0.75
Weekend Drop-off
11.82%
3.179 weekday → 2.8033 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.0023hrs/resident/day
Direct care aides
LPN HPRD
0.7773hrs/resident/day
Licensed practical nurses
Consistency
0.2381std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Tazewell County Average-1.70 HPRD
4.78
03.07 HPRD
vs. Virginia State Average-0.76 HPRD
3.83
03.07 HPRD
vs. National Average-0.82 HPRD
3.90
03.07 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HERITAGE HALL TAZEWELL ★
TAZEWELL · This facility
—
D
3.07280.2932★★☆☆☆
WESTWOOD CENTER
BLUEFIELD
15.8 mi
D
3.47650.3798★☆☆☆☆
CLINCH VALLEY MEDICAL CENTER
RICHLANDS
17.8 mi
A+
7.7765.4312★★★★★
BLAND COUNTY NURSING & REHAB CENTER
BASTIAN
19.3 mi
B
4.01850.8531★★★★★
VALLEY REHABILITATION AND NURSING CENTER
CHILHOWIE
24.5 mi
C
3.14920.5857★★★★☆
WYTHE CNTY COMMUNITY HOSP ECU
WYTHEVILLE
24.7 mi
A+
11.4148.252★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
21
Total Deficiencies
$107,650
Fines Assessed
Jun 12, 2025Health
4 deficiencies cited· Includes actual harm
▼
Mar 8, 2024Health
10 deficiencies cited
▼
Feb 6, 2024Health
3 deficiencies cited
▼
May 26, 2022Health
2 deficiencies cited
▼
Sep 12, 2019Health
2 deficiencies cited
▼

Penalty History

Jun 12, 2025Fine
$107,650
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.