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B
Good

VIRGINIA VETERANS CARE CENTER

4550 SHENANDOAH AVE N W · ROANOKE, VA 24017

5409822860 · Government - State

180 beds187.4 residents192 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

VIRGINIA VETERANS CARE CENTER receives an overall staffing grade of B (Good). With 3.6984 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.7134 HPRD, below the recommended 0.75. It is 0.20 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 21.06% compared to weekdays. The facility has low agency staff usage (0.16% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

⚠️RN staffing (0.7134 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.16%) — mostly permanent, familiar staff
Total Nurse HPRD
3.6984hrs/resident/day▼ 0.20
CMS benchmark: 3.48
RN HPRD
0.7134hrs/resident/day▲ 0.03
Recommended: 0.75
Weekend Drop-off
21.06%
3.9325 weekday → 3.1042 weekend
⚠ Significant weekend reduction
Agency Staff
0.16%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.1957hrs/resident/day
Direct care aides
LPN HPRD
0.7361hrs/resident/day
Licensed practical nurses
Consistency
0.4643std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Roanoke City County Average+0.18 HPRD
3.52
03.70 HPRD
vs. Virginia State Average-0.13 HPRD
3.83
03.70 HPRD
vs. National Average-0.20 HPRD
3.90
03.70 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
VIRGINIA VETERANS CARE CENTER ★
ROANOKE · This facility
—
B
3.69840.7134★★★★★
SALEM HEALTH & REHABILITATION
SALEM
0.5 mi
C
3.13580.5106★☆☆☆☆
RALEIGH COURT HEALTH AND REHABILITATION CENTER
ROANOKE
2.2 mi
C
3.35050.5311★★★☆☆
OLD SOUTHWEST HEALTH AND REHABILITATION
ROANOKE
3.8 mi
D
3.48040.3368★☆☆☆☆
SOUTH ROANOKE NURSING AND REHABILITATION
ROANOKE
3.9 mi
C
3.19340.5116★★★☆☆
Pheasant Ridge Nursing and Rehabilitation
ROANOKE
4.8 mi
C
3.44550.711★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
16
Total Deficiencies
$0
Fines Assessed
Jan 27, 2022Health
1 deficiency cited
▼
May 23, 2019Health
6 deficiencies cited
▼
Mar 22, 2018Health
9 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.