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C
Below Standard

Pheasant Ridge Nursing and Rehabilitation

4355 PHEASANT RIDGE ROAD · ROANOKE, VA 24014

5407258210 · For profit - Corporation

101 beds88.9 residents119 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Pheasant Ridge Nursing and Rehabilitation receives an overall staffing grade of C (Below Standard). With 3.4455 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.711 HPRD, below the recommended 0.75. It is 0.45 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 15.59% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.4455 HPRD — needs 0.03 more hours per resident per day.
⚠️RN staffing (0.711 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.4455hrs/resident/day▼ 0.45
CMS benchmark: 3.48
RN HPRD
0.711hrs/resident/day▲ 0.03
Recommended: 0.75
Weekend Drop-off
15.59%
3.6043 weekday → 3.0424 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.8166hrs/resident/day
Direct care aides
LPN HPRD
0.9179hrs/resident/day
Licensed practical nurses
Consistency
0.3454std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Roanoke City County Average-0.08 HPRD
3.52
03.45 HPRD
vs. Virginia State Average-0.38 HPRD
3.83
03.45 HPRD
vs. National Average-0.45 HPRD
3.90
03.45 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Pheasant Ridge Nursing and Rehabilitation ★
ROANOKE · This facility
—
C
3.44550.711★★★☆☆
SOUTH ROANOKE NURSING AND REHABILITATION
ROANOKE
0.9 mi
C
3.19340.5116★★★☆☆
OLD SOUTHWEST HEALTH AND REHABILITATION
ROANOKE
2.7 mi
D
3.48040.3368★☆☆☆☆
RALEIGH COURT HEALTH AND REHABILITATION CENTER
ROANOKE
2.9 mi
C
3.35050.5311★★★☆☆
VIRGINIA VETERANS CARE CENTER
ROANOKE
4.8 mi
B
3.69840.7134★★★★★
SALEM HEALTH & REHABILITATION
SALEM
4.9 mi
C
3.13580.5106★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
25
Total Deficiencies
$18,250
Fines Assessed
Nov 21, 2024Health
10 deficiencies cited· Includes actual harm
▼
Jan 19, 2024Health
10 deficiencies cited
▼
Aug 3, 2022Health
4 deficiencies cited
▼
Apr 8, 2021Health
1 deficiency cited
▼

Penalty History

Mar 13, 2023Fine
$4,580
Mar 6, 2023Fine
$4,580
Feb 28, 2023Fine
$4,545
Feb 21, 2023Fine
$4,545
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.