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D
Poor

THE LAURELS OF UNIVERSITY PARK

2420 PEMBERTON RD · RICHMOND, VA 23233

8047479200 · For profit - Corporation

145 beds131.2 residents169 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

THE LAURELS OF UNIVERSITY PARK receives an overall staffing grade of D (Poor). With 3.6226 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.3529 HPRD, below the recommended 0.75. It is 0.27 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 17.87% compared to weekdays. The facility has low agency staff usage (1.36% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

⚠️RN staffing (0.3529 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (1.36%) — mostly permanent, familiar staff
Total Nurse HPRD
3.6226hrs/resident/day▼ 0.27
CMS benchmark: 3.48
RN HPRD
0.3529hrs/resident/day▼ 0.33
Recommended: 0.75
Weekend Drop-off
17.87%
3.8153 weekday → 3.1335 weekend
Agency Staff
1.36%
13.99% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.0903hrs/resident/day
Direct care aides
LPN HPRD
1.1794hrs/resident/day
Licensed practical nurses
Consistency
0.3591std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Henrico County Average-0.39 HPRD
4.01
03.62 HPRD
vs. Virginia State Average-0.21 HPRD
3.83
03.62 HPRD
vs. National Average-0.27 HPRD
3.90
03.62 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
THE LAURELS OF UNIVERSITY PARK ★
RICHMOND · This facility
—
D
3.62260.3529★★☆☆☆
WESTPORT REHABILITATION AND NURSING CENTER
RICHMOND
2.6 mi
C
3.49930.4186★☆☆☆☆
SHALOM GARDENS HEALTH & REHABILITATION
RICHMOND
2.9 mi
B
3.60150.8036★★★★☆
CANTERBURY REHABILITATION AND HEALTHCARE CENTER
RICHMOND
3.7 mi
B
3.65920.5851★☆☆☆☆
OUR LADY OF HOPE HEALTH CENTER
RICHMOND
3.9 mi
B
4.36460.6838★★★★☆
ELIZABETH ADAM CRUMP HEALTH AND REHAB
GLEN ALLEN
4 mi
D
3.64780.398★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
67
Total Deficiencies
$0
Fines Assessed
Oct 28, 2025Health
1 deficiency cited
▼
Apr 24, 2024Health
21 deficiencies cited
▼
Mar 21, 2023Health
2 deficiencies cited
▼
Jun 15, 2022Health
25 deficiencies cited
▼
May 12, 2021Health
18 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.