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A+
Excellent

NORTON COMMUNITY HOSPITAL SNF UNIT

100 15TH ST NW · NORTON, VA 24273

2766799100 · Non profit - Corporation

44 beds7.4 residents34 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

NORTON COMMUNITY HOSPITAL SNF UNIT receives an overall staffing grade of A+ (Excellent). With 9.0525 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 5.16 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 18.62% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

📊Staffing levels are highly variable day to day (consistency score: 3.2615). This means the care experience can be very different depending on the day.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
9.0525hrs/resident/day▲ 5.16
CMS benchmark: 3.48
RN HPRD
4.7323hrs/resident/day▲ 4.05
Recommended: 0.75
Weekend Drop-off
18.62%
9.5552 weekday → 7.7763 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.5932hrs/resident/day
Direct care aides
LPN HPRD
0.727hrs/resident/day
Licensed practical nurses
Consistency
3.2615std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Wise County Average+3.72 HPRD
5.33
09.05 HPRD
vs. Virginia State Average+5.22 HPRD
3.83
09.05 HPRD
vs. National Average+5.16 HPRD
3.90
09.05 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
NORTON COMMUNITY HOSPITAL SNF UNIT ★
NORTON · This facility
—
A+
9.05254.7323★★★★☆
HERITAGE HALL BIG STONE GAP
BIG STONE GAP
7.2 mi
D
3.36010.3732★★★☆☆
RIDGECREST MANOR NURSING & REHABILITATION
DUFFIELD
17.6 mi
C
3.5420.5315★★★★☆
HERITAGE HALL CLINTWOOD
CLINTWOOD
18.4 mi
D
3.55710.2951★★★★☆
NHC HEALTHCARE, BRISTOL
BRISTOL
33 mi
B
3.90260.5521★★★★★
DEER MEADOWS REHABILITATION AND NURSING
ABINGDON
40.5 mi
F
3.1620.2385★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
36
Total Deficiencies
$0
Fines Assessed
Apr 29, 2021Health
8 deficiencies cited
▼
Sep 6, 2018Health
7 deficiencies cited
▼
Jun 8, 2017Health
21 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.