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D
Poor

HERITAGE HALL CLINTWOOD

1225 CLINTWOOD MAIN STREET, ROUTE 607 · CLINTWOOD, VA 24228

2769264693 · For profit - Limited Liability company

100 beds88 residents105 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HERITAGE HALL CLINTWOOD receives an overall staffing grade of D (Poor). With 3.5571 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.2951 HPRD, below the recommended 0.75. It is 0.34 HPRD below the national average.

Weekend staffing drops significantly — dropping 27.36% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

⚠️RN staffing (0.2951 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️Weekend staffing drops 27.36% — significantly higher than average. Residents receive substantially less care on Saturdays and Sundays.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.5571hrs/resident/day▼ 0.34
CMS benchmark: 3.48
RN HPRD
0.2951hrs/resident/day▼ 0.39
Recommended: 0.75
Weekend Drop-off
27.36%
3.8552 weekday → 2.8004 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.1272hrs/resident/day
Direct care aides
LPN HPRD
1.0025hrs/resident/day
Licensed practical nurses
Consistency
0.6365std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Dickenson County Average+0.00 HPRD
3.56
03.56 HPRD
vs. Virginia State Average-0.27 HPRD
3.83
03.56 HPRD
vs. National Average-0.34 HPRD
3.90
03.56 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HERITAGE HALL CLINTWOOD ★
CLINTWOOD · This facility
—
D
3.55710.2951★★★★☆
HERITAGE HALL GRUNDY
GRUNDY
24.2 mi
C
3.06240.5514★★★★☆
HERITAGE HALL BIG STONE GAP
BIG STONE GAP
25.1 mi
D
3.36010.3732★★★☆☆
CLINCH VALLEY MEDICAL CENTER
RICHLANDS
35.9 mi
A+
7.7765.4312★★★★★
RIDGECREST MANOR NURSING & REHABILITATION
DUFFIELD
35.9 mi
C
3.5420.5315★★★★☆
DEER MEADOWS REHABILITATION AND NURSING
ABINGDON
40.5 mi
F
3.1620.2385★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
19
Total Deficiencies
$0
Fines Assessed
Jun 27, 2024Health
8 deficiencies cited
▼
Mar 14, 2023Health
1 deficiency cited
▼
May 5, 2022Health
1 deficiency cited
▼
Jun 20, 2019Health
9 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.