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B
Good

Monument Healthcare Millcreek

1201 East 4500 South · Salt Lake City, UT 84117

8012613664 · For profit - Limited Liability company

120 beds80.5 residents172 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A+
Excellent
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Monument Healthcare Millcreek receives an overall staffing grade of B (Good). With 3.7931 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.10 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 17.5% compared to weekdays. The facility has low agency staff usage (6.68% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.7931hrs/resident/day▼ 0.10
CMS benchmark: 3.48
RN HPRD
1.2137hrs/resident/day▲ 0.53
Recommended: 0.75
Weekend Drop-off
17.5%
3.9905 weekday → 3.2921 weekend
Agency Staff
6.68%
9.13% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9883hrs/resident/day
Direct care aides
LPN HPRD
0.5442hrs/resident/day
Licensed practical nurses
Consistency
0.3892std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Salt Lake County Average+0.01 HPRD
3.79
03.79 HPRD
vs. Utah State Average-0.27 HPRD
4.06
03.79 HPRD
vs. National Average-0.10 HPRD
3.90
03.79 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Monument Healthcare Millcreek ★
Salt Lake City · This facility
—
B
3.79311.2137★★★★☆
Highland Care Center
Holladay
1.1 mi
C
3.22960.8873★★★★★
Monument Healthcare Murray Creek
Millcreek
1.1 mi
B
3.89861.0082★★☆☆☆
Spring Creek Healthcare Center
Salt Lake City
1.1 mi
C
3.42050.9091★★☆☆☆
Paramount Health and Rehabilitation
Salt Lake City
1.3 mi
C
3.25510.7789★★☆☆☆
Rocky Mountain Care - Cottage on Vine
Murray
2.1 mi
C
3.27960.8254★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
23
Total Deficiencies
$0
Fines Assessed
Nov 20, 2025Health
8 deficiencies cited
▼
Nov 2, 2023Health
6 deficiencies cited
▼
Jul 20, 2023Health
2 deficiencies cited
▼
Oct 24, 2019Health
7 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.