Home›Pennsylvania›Lancaster County›ZERBE SISTERS NURSING CENTER,
B
Good

ZERBE SISTERS NURSING CENTER,

2499 ZERBE ROAD · NARVON, PA 17555

7174454551 · For profit - Corporation

87 beds77.7 residents221 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

ZERBE SISTERS NURSING CENTER, receives an overall staffing grade of B (Good). With 4.2208 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.5691 HPRD, below the recommended 0.75. It is 0.32 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 10.06% compared to weekdays. The facility relies heavily on temporary agency staff (22.39% of hours), suggesting potential workforce instability.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

⚠️RN staffing (0.5691 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️22.39% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
4.2208hrs/resident/day▲ 0.32
CMS benchmark: 3.48
RN HPRD
0.5691hrs/resident/day▼ 0.11
Recommended: 0.75
Weekend Drop-off
10.06%
4.3443 weekday → 3.9072 weekend
Agency Staff
22.39%
3.86% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.5327hrs/resident/day
Direct care aides
LPN HPRD
1.1191hrs/resident/day
Licensed practical nurses
Consistency
0.287std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Lancaster County Average-0.03 HPRD
4.25
04.22 HPRD
vs. Pennsylvania State Average+0.32 HPRD
3.90
04.22 HPRD
vs. National Average+0.32 HPRD
3.90
04.22 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
ZERBE SISTERS NURSING CENTER, ★
NARVON · This facility
—
B
4.22080.5691★★★★★
MIFFLIN CENTER
SHILLINGTON
9.1 mi
C
3.48540.5205★★★★☆
WYOMISSING HEALTH AND REHABILITATION CENTER
READING
10.7 mi
C
3.39380.4526★★★★☆
SPRUCE MANOR NURSING & REHABILITATION CENTER
WEST READING
11.4 mi
D
3.22370.3498★★★★★
WEST READING SKILLED NURSING AND REHABILITATION CE
WEST READING
11.7 mi
D
2.97740.3436★☆☆☆☆
NEWPORT MEADOWS HEALTH AND REHABILITATION CENTER
CHRISTIANA
14.6 mi
D
3.30970.3323★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
4
Total Deficiencies
$18,223
Fines Assessed
Feb 27, 2025Health
2 deficiencies cited
▼
Mar 8, 2024Health
1 deficiency cited· Includes actual harm
▼
Apr 20, 2023Health
1 deficiency cited· Includes actual harm
▼

Penalty History

Mar 8, 2024Fine
$10,033
Apr 20, 2023Fine
$8,190
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.