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B
Good

QUALITY LIFE SERVICES - NEW CASTLE

520 FRIENDSHIP STREET · NEW CASTLE, PA 16101

4126547791 · For profit - Limited Liability company

204 beds134.4 residents226 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

QUALITY LIFE SERVICES - NEW CASTLE receives an overall staffing grade of B (Good). With 3.7919 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.5873 HPRD, below the recommended 0.75. It is 0.10 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 11.31% compared to weekdays. The facility has low agency staff usage (7.32% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.5873 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.7919hrs/resident/day▼ 0.10
CMS benchmark: 3.48
RN HPRD
0.5873hrs/resident/day▼ 0.10
Recommended: 0.75
Weekend Drop-off
11.31%
3.9171 weekday → 3.4741 weekend
Agency Staff
7.32%
7.55% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.2934hrs/resident/day
Direct care aides
LPN HPRD
0.9112hrs/resident/day
Licensed practical nurses
Consistency
0.2921std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Lawrence County Average+0.23 HPRD
3.56
03.79 HPRD
vs. Pennsylvania State Average-0.11 HPRD
3.90
03.79 HPRD
vs. National Average-0.10 HPRD
3.90
03.79 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
QUALITY LIFE SERVICES - NEW CASTLE ★
NEW CASTLE · This facility
—
B
3.79190.5873★★★☆☆
KADIMA REHABILITATION & NURSING AT NEW WILMINGTON
NEW WILMINGTON
8.6 mi
C
3.44210.6946★★★★☆
BEAVER VALLEY REHABILITATION AND HEALTHCARE CENTER
BEAVER FALLS
16.1 mi
C
3.45040.5148★★☆☆☆
PASSAVANT RETIREMENT AND HEALT
ZELIENOPLE
17.4 mi
A
4.54941.4094★★★★☆
GROVE MANOR
GROVE CITY
18 mi
B
3.82310.7162★★★☆☆
HERMITAGE NURSING AND REHABILITATION
HERMITAGE
18.5 mi
C
3.32560.4377★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

6
Inspections
16
Total Deficiencies
$0
Fines Assessed
Dec 2, 2025Health
1 deficiency cited
▼
May 8, 2025Health
9 deficiencies cited
▼
Oct 25, 2024Health
2 deficiencies cited
▼
Jun 14, 2024Health
1 deficiency cited
▼
Oct 11, 2023Health
1 deficiency cited
▼
Jun 30, 2023Health
2 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.