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C
Below Standard

HERITAGE HEALTH CARE CENTER

24613 BROADWAY AVENUE · OAKWOOD VILLAGE, OH 44146

4404391448 · For profit - Corporation

80 beds34.3 residents90 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HERITAGE HEALTH CARE CENTER receives an overall staffing grade of C (Below Standard). With 3.0992 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.4723 HPRD, below the recommended 0.75. It is 0.80 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 21.45% compared to weekdays. The facility has low agency staff usage (1.43% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (3)

🚨Had 5 days with zero RN hours this quarter — CMS automatically assigns a 1-star staffing rating for 4+ days.
🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.0992 HPRD — needs 0.38 more hours per resident per day.
⚠️RN staffing (0.4723 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (1)

✅Low agency staff usage (1.43%) — mostly permanent, familiar staff
Total Nurse HPRD
3.0992hrs/resident/day▼ 0.80
CMS benchmark: 3.48
RN HPRD
0.4723hrs/resident/day▼ 0.21
Recommended: 0.75
Weekend Drop-off
21.45%
3.2992 weekday → 2.5916 weekend
⚠ Significant weekend reduction
Agency Staff
1.43%
9.3% of RN hours from contractors
Days with Zero RN
5days this quarter
4+ days = auto 1-star
⚠ Auto 1-star triggered
CNA HPRD
1.78hrs/resident/day
Direct care aides
LPN HPRD
0.8468hrs/resident/day
Licensed practical nurses
Consistency
0.5167std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Cuyahoga County Average-0.64 HPRD
3.74
03.10 HPRD
vs. Ohio State Average-0.63 HPRD
3.73
03.10 HPRD
vs. National Average-0.80 HPRD
3.90
03.10 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HERITAGE HEALTH CARE CENTER ★
OAKWOOD VILLAGE · This facility
—
C
3.09920.4723★★☆☆☆
SUBURBAN HEALTHCARE AND REHABILITATION
NORTH RANDALL
5.3 mi
C
3.16610.4579★☆☆☆☆
BEACHWOOD POINTE CARE CENTER
BEACHWOOD
7 mi
D
3.1390.3309★☆☆☆☆
ANNA MARIA OF AURORA
AURORA
7.2 mi
C
4.22850.4859★★★★★
DAUGHTERS OF MIRIAM CENTER FOR NURSING & REHABILIT
BEACHWOOD
7.3 mi
A+
5.13621.2795★★☆☆☆
KING DAVID POST ACUTE NURSING & REHABILITATION LLC
BEACHWOOD
9.6 mi
B
4.35580.6743★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

10
Inspections
40
Total Deficiencies
$0
Fines Assessed
Aug 21, 2025Health
1 deficiency cited
▼
Dec 9, 2024Health
2 deficiencies cited
▼
Apr 9, 2024Health
5 deficiencies cited
▼
Jan 31, 2024Health
3 deficiencies cited
▼
Jan 26, 2024Health
1 deficiency cited· Includes actual harm
▼
Nov 27, 2023Health
8 deficiencies cited
▼
Nov 8, 2023Health
3 deficiencies cited
▼
Feb 1, 2023Health
2 deficiencies cited
▼
Jul 27, 2021Health
11 deficiencies cited
▼
Mar 28, 2019Health
4 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.