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B
Good

Westchester Manor at Providence Place

1795 Westchester Drive · High Point, NC 27262

3368842222 · Non profit - Corporation

129 beds121.5 residents198 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Westchester Manor at Providence Place receives an overall staffing grade of B (Good). With 4.6298 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.5687 HPRD, below the recommended 0.75. It is 0.73 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 5.45% compared to weekdays. The facility has low agency staff usage (0.73% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.5687 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (5)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.73%) — mostly permanent, familiar staff
✅Consistent weekend staffing — only 5.45% drop-off
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
4.6298hrs/resident/day▲ 0.73
CMS benchmark: 3.48
RN HPRD
0.5687hrs/resident/day▼ 0.11
Recommended: 0.75
Weekend Drop-off
5.45%
4.7022 weekday → 4.4461 weekend
Agency Staff
0.73%
4.7% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.8738hrs/resident/day
Direct care aides
LPN HPRD
1.0086hrs/resident/day
Licensed practical nurses
Consistency
0.2391std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Guilford County Average+0.70 HPRD
3.93
04.63 HPRD
vs. North Carolina State Average+0.86 HPRD
3.77
04.63 HPRD
vs. National Average+0.73 HPRD
3.90
04.63 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Westchester Manor at Providence Place ★
High Point · This facility
—
B
4.62980.5687★★★☆☆
Meridian Center
High Point
1.8 mi
F
2.80290.2469★☆☆☆☆
Pine Ridge Health and Rehabilitation Center
Thomasville
5.1 mi
B
4.25860.5922★★★★☆
Maryfield Nursing Home
High Point
5.3 mi
C
3.76410.5415★★★★☆
Summerstone Health and Rehabilitation Center
Kernersville
12.3 mi
D
3.46120.3188★★☆☆☆
Friends Homes at Guilford
Greensboro
13 mi
B
4.04820.7658★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

2
Inspections
7
Total Deficiencies
$8,018
Fines Assessed
Jul 24, 2025Health
5 deficiencies cited
▼
May 23, 2024Health
2 deficiencies cited· Includes actual harm
▼

Penalty History

May 23, 2024Fine
$8,018
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.