Home›North Carolina›Jackson County›Vero Health & Rehab of Sylva
B
Good

Vero Health & Rehab of Sylva

417 Cloverdale Road · Sylva, NC 28779

8286311600 · For profit - Limited Liability company

106 beds83.3 residents169 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Vero Health & Rehab of Sylva receives an overall staffing grade of B (Good). With 3.7572 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.6503 HPRD, below the recommended 0.75. It is 0.14 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 15.31% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.6503 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.7572hrs/resident/day▼ 0.14
CMS benchmark: 3.48
RN HPRD
0.6503hrs/resident/day▼ 0.03
Recommended: 0.75
Weekend Drop-off
15.31%
3.927 weekday → 3.326 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.5775hrs/resident/day
Direct care aides
LPN HPRD
0.5869hrs/resident/day
Licensed practical nurses
Consistency
0.5365std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Jackson County Average+0.09 HPRD
3.67
03.76 HPRD
vs. North Carolina State Average-0.01 HPRD
3.77
03.76 HPRD
vs. National Average-0.14 HPRD
3.90
03.76 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Vero Health & Rehab of Sylva ★
Sylva · This facility
—
B
3.75720.6503★☆☆☆☆
Maggie Valley Nursing and Rehabilitation
Maggie Valley
11.5 mi
B
3.6090.5562★☆☆☆☆
Autumn Care of Waynesville
Waynesville
12.6 mi
C
3.45970.6016★☆☆☆☆
Mountain View Manor Nursing Center
Bryson City
14.7 mi
C
3.3790.5844★★☆☆☆
Macon Valley Nursing and Rehabilitation Center
Franklin
19.2 mi
B
3.89990.6963★★☆☆☆
Sapphire Ridge Health and Rehabilitation
Brevard
28.7 mi
C
3.38130.4749★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

8
Inspections
67
Total Deficiencies
$359,818
Fines Assessed
Aug 14, 2025Health
7 deficiencies cited
▼
Jul 30, 2024Health
17 deficiencies cited· Includes actual harm
▼
May 22, 2024Health
12 deficiencies cited· Includes actual harm
▼
Nov 30, 2023Health
5 deficiencies cited· Includes actual harm
▼
Nov 21, 2023Health
2 deficiencies cited· Includes actual harm
▼
Oct 18, 2023Health
7 deficiencies cited· Includes actual harm
▼
Jun 7, 2023Health
14 deficiencies cited
▼
Jan 20, 2023Health
3 deficiencies cited
▼

Penalty History

May 22, 2024Fine
$325,563
May 22, 2024Payment Denial
Oct 18, 2023Fine
$7,901
Oct 18, 2023Fine
$10,065
Oct 18, 2023Fine
$16,289
Oct 18, 2023Payment Denial
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.