HomeNorth CarolinaAlamance CountyTwin Lakes Community
A
Very Good

Twin Lakes Community

3802 Wade Coble Drive · Burlington, NC 27215

3365381400 · Non profit - Corporation

104 beds95.1 residents182 staff
CMS Five-Star Ratings
Overall
Staffing
Quality
Inspections
Staffing Grades
A+
Excellent
Total Staff
A
Very Good
RN Staff
A
Very Good
Overall
CMS Benchmark(≥ 3.48 HPRD)
RN Recommendation(≥ 0.75 HPRD)
Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Twin Lakes Community receives an overall staffing grade of A (Very Good). With 5.4625 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 1.57 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 19.68% compared to weekdays. The facility has low agency staff usage (1.04% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

Strengths (4)

Meets the CMS staffing benchmark (≥ 3.48 HPRD)
Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
No days with zero registered nurse hours this quarter
Low agency staff usage (1.04%) — mostly permanent, familiar staff
Total Nurse HPRD
5.4625hrs/resident/day 1.57
CMS benchmark: 3.48
RN HPRD
0.8196hrs/resident/day 0.14
Recommended: 0.75
Weekend Drop-off
19.68%
5.7843 weekday → 4.6458 weekend
Agency Staff
1.04%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.6717hrs/resident/day
Direct care aides
LPN HPRD
0.8873hrs/resident/day
Licensed practical nurses
Consistency
0.5961std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Alamance County Average+1.22 HPRD
4.24
05.46 HPRD
vs. North Carolina State Average+1.70 HPRD
3.77
05.46 HPRD
vs. National Average+1.57 HPRD
3.90
05.46 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Twin Lakes Community
Burlington · This facility
A
5.46250.8196★★★★★
Edgewood Place at the Village at Brookwood
Burlington
3.5 mi
A+
5.35091.4073★★★★★
White Oak Manor - Burlington
Burlington
6 mi
C
4.11820.4623☆☆☆☆
Kindred Hospital East Greensboro
Greensboro
14 mi
A+
6.30291.3996★★★☆☆
Linden Place Center for Nursing and Rehabilitation
Greensboro
14.8 mi
C
3.41180.4452★★☆☆☆
Clapps Nursing Center Inc
Pleasant Garden
15.5 mi
C
3.84240.4019★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
9
Total Deficiencies
$6,152
Fines Assessed
Mar 11, 2025Health
2 deficiencies cited
Aug 7, 2024Health
2 deficiencies cited
Jul 21, 2022Health
5 deficiencies cited· Includes actual harm

Penalty History

Aug 7, 2024Fine
$6,152
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.