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D
Poor

The Oaks

901 Bethesda Road · Winston-Salem, NC 27103

3367682211 · For profit - Corporation

131 beds117.8 residents179 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

The Oaks receives an overall staffing grade of D (Poor). With 3.3214 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.2707 HPRD, below the recommended 0.75. It is 0.57 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 14.89% compared to weekdays. The facility relies heavily on temporary agency staff (20.42% of hours), suggesting potential workforce instability.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (3)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.3214 HPRD — needs 0.16 more hours per resident per day.
⚠️RN staffing (0.2707 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️20.42% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.3214hrs/resident/day▼ 0.57
CMS benchmark: 3.48
RN HPRD
0.2707hrs/resident/day▼ 0.41
Recommended: 0.75
Weekend Drop-off
14.89%
3.4674 weekday → 2.9509 weekend
Agency Staff
20.42%
7.05% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9605hrs/resident/day
Direct care aides
LPN HPRD
0.9489hrs/resident/day
Licensed practical nurses
Consistency
0.2979std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Forsyth County Average-0.80 HPRD
4.13
03.32 HPRD
vs. North Carolina State Average-0.44 HPRD
3.77
03.32 HPRD
vs. National Average-0.57 HPRD
3.90
03.32 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
The Oaks ★
Winston-Salem · This facility
—
D
3.32140.2707★☆☆☆☆
Silas Creek Rehabilitation Center
Winston Salem
0.3 mi
B
3.90990.6568★★★★★
Willow Valley Center for Nursing and Rehabilitatio
Winston-Salem
1.7 mi
D
3.37570.2564★☆☆☆☆
Brookridge Retirement Community
Winston-Salem
4.6 mi
B
5.8550.7173★★★★★
Trinity Glen
Winston-Salem
5.4 mi
B
4.7260.5695★★★★★
Mill Creek Center for Nursing and Rehabilitation
Winston-Salem
5.7 mi
C
3.450.5638★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
24
Total Deficiencies
$0
Fines Assessed
Aug 22, 2025Health
11 deficiencies cited
▼
Jul 24, 2024Health
5 deficiencies cited
▼
Sep 15, 2023Health
8 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.