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B
Good

The Laurels of Pender

311 S Campbell Street · Burgaw, NC 28425

9102596007 · For profit - Corporation

98 beds89.1 residents110 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

The Laurels of Pender receives an overall staffing grade of B (Good). With 3.8838 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.611 HPRD, below the recommended 0.75. It is 0.01 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 17.5% compared to weekdays. The facility has low agency staff usage (0.09% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.611 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.09%) — mostly permanent, familiar staff
Total Nurse HPRD
3.8838hrs/resident/day▼ 0.01
CMS benchmark: 3.48
RN HPRD
0.611hrs/resident/day▼ 0.07
Recommended: 0.75
Weekend Drop-off
17.5%
4.0859 weekday → 3.3707 weekend
Agency Staff
0.09%
0.56% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.3522hrs/resident/day
Direct care aides
LPN HPRD
0.9206hrs/resident/day
Licensed practical nurses
Consistency
0.3746std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Pender County Average-0.39 HPRD
4.27
03.88 HPRD
vs. North Carolina State Average+0.12 HPRD
3.77
03.88 HPRD
vs. National Average-0.01 HPRD
3.90
03.88 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
The Laurels of Pender ★
Burgaw · This facility
—
B
3.88380.611★★★★★
Northchase Nursing and Rehabilitation Center
Wilmington
16.9 mi
B
3.6630.6954★★☆☆☆
Davis Health Care Center
Wilmington
19.7 mi
C
4.21580.5436★★☆☆☆
Cypress Pointe Rehabilitation Center
Wilmington
23.4 mi
B
3.5370.7573★★★★★
August Healthcare at Wilmington
Wilmington
24.5 mi
C
3.41840.618★★★☆☆
Kenansville Rehabilitation and Healthcare Center
Kenansville
28.7 mi
D
3.22520.3095★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
4
Total Deficiencies
$0
Fines Assessed
Sep 3, 2025Health
1 deficiency cited
▼
May 4, 2023Health
1 deficiency cited
▼
Jan 28, 2022Health
2 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.