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C
Below Standard

The Citadel Mooresville

550 Glenwood Drive · Mooresville, NC 28115

7046647494 · For profit - Limited Liability company

130 beds97.8 residents132 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

The Citadel Mooresville receives an overall staffing grade of C (Below Standard). With 3.3109 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.5523 HPRD, below the recommended 0.75. It is 0.59 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 12.64% compared to weekdays. The facility has low agency staff usage (0.91% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.3109 HPRD — needs 0.17 more hours per resident per day.
⚠️RN staffing (0.5523 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.91%) — mostly permanent, familiar staff
Total Nurse HPRD
3.3109hrs/resident/day▼ 0.59
CMS benchmark: 3.48
RN HPRD
0.5523hrs/resident/day▼ 0.13
Recommended: 0.75
Weekend Drop-off
12.64%
3.4336 weekday → 2.9995 weekend
Agency Staff
0.91%
1.09% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.7379hrs/resident/day
Direct care aides
LPN HPRD
0.911hrs/resident/day
Licensed practical nurses
Consistency
0.3297std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Iredell County Average+0.06 HPRD
3.26
03.31 HPRD
vs. North Carolina State Average-0.46 HPRD
3.77
03.31 HPRD
vs. National Average-0.59 HPRD
3.90
03.31 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
The Citadel Mooresville ★
Mooresville · This facility
—
C
3.31090.5523★☆☆☆☆
Accordius Health at Mooresville
Mooresville
0.8 mi
C
3.3720.4787★☆☆☆☆
Huntersville Oaks
Huntersville
12.3 mi
B
4.29490.5716★★★☆☆
Five Oaks Rehabilitation and Care Center
Concord
13.5 mi
D
3.93510.2743★☆☆☆☆
Kannapolis Health and Rehabilitation
Kannapolis
13.8 mi
C
3.22970.4411★☆☆☆☆
Accordius Health at Concord
Concord
14.5 mi
C
3.20870.4762★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
51
Total Deficiencies
$256,141
Fines Assessed
May 15, 2025Health
5 deficiencies cited
▼
Apr 8, 2025Health
3 deficiencies cited· Includes actual harm
▼
Feb 1, 2024Health
17 deficiencies cited· Includes actual harm
▼
Feb 7, 2023Health
2 deficiencies cited
▼
Jul 15, 2022Health
24 deficiencies cited· Includes actual harm
▼

Penalty History

Apr 8, 2025Fine
$159,450
Feb 1, 2024Fine
$96,691
Feb 1, 2024Payment Denial
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.